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JY-9712 | Nuges to expire after one year by nikola JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app — Work...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Audit logs should go deeper. Current spec (what data, which system, when) is a ...
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Objective Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows. Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. 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This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Private meetings shouldn’t be exposed via MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure data is structured to be easily combined with:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM (accounts, deals)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"external docs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Use consistent identifiers:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP is available only for Scale tier and above","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers who are on Capture tier should be able to access any of their data through MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide visibility into how external AI tools access Jiminny data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"what data was accessed by which external system when","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"identity - who made the request","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"specific queries/filters used","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"failed access attempts (especially cross-visibility-boundary attempts)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example from Atlassian -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example prompts to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expose Jiminny as a Connector in Claude","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"start the job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let it run in the background","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return a status like “in progress”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let the client come back for the result later","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For example - User asks in Claude:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"“Analyse all calls from this quarter and tell me the top 5 objections by segment.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"That might require:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"searching lots of calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"pulling many summaries/transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"aggregating results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of making Claude wait 45+ seconds, Jiminny could:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create an analysis job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return: job_id = 123, status = running","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"We need this in order to support:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"large-scale analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"multi-call aggregation across lots of data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"playlist generation across many calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"heavy recap/report generation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Creating a snippet through the MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Happy to help draft a dedicated Security & Compliance section if useful.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"15 Apr","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Expand","depth":21,"bounds":{"left":0.46991357,"top":0.19313647,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Listen","depth":22,"bounds":{"left":0.47523272,"top":0.3367917,"width":0.013297873,"height":0.031923383},"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Show more options","depth":20,"bounds":{"left":0.47523272,"top":0.3312051,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Show thinking","depth":26,"bounds":{"left":0.3828125,"top":0.33918595,"width":0.030917553,"height":0.014764565},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Gemini said","depth":20,"bounds":{"left":0.3804854,"top":0.38068634,"width":0.0003324468,"height":0.0007980846},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Gemini said","depth":21,"bounds":{"left":0.3804854,"top":0.38268158,"width":0.04105718,"height":0.01915403},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thank you for sharing the draft PRD for the","depth":24,"bounds":{"left":0.3695146,"top":0.39026338,"width":0.10521942,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":24,"bounds":{"left":0.3695146,"top":0.41101357,"width":0.0625,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":". It looks like a highly strategic initiative to transition Jiminny from a standalone platform into a foundational data layer for AI-driven revenue workflows.","depth":24,"bounds":{"left":0.3695146,"top":0.41101357,"width":0.11319814,"height":0.07861133},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Here is a quick breakdown of the document as it currently stands:","depth":24,"bounds":{"left":0.3695146,"top":0.5067837,"width":0.11635638,"height":0.037110932},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Executive Summary","depth":23,"bounds":{"left":0.3695146,"top":0.56823623,"width":0.11635638,"height":0.01915403},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Executive Summary","depth":24,"bounds":{"left":0.3695146,"top":0.5698324,"width":0.051363032,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Audit logs should go deeper. Current spec (what data, which system, when) is a ...
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Architecture overview - Model Context Protocol — W Architecture overview - Model Context Protocol — Work...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual ac...
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Objective Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows. Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"bounds":{"left":0.41805187,"top":0.19313647,"width":0.051861703,"height":0.11173184},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"bounds":{"left":0.36053857,"top":0.19553073,"width":0.019946808,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"bounds":{"left":0.41805187,"top":0.1963288,"width":0.03125,"height":0.038707104},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"bounds":{"left":0.41805187,"top":0.30806065,"width":0.010305851,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"bounds":{"left":0.41805187,"top":0.33040702,"width":0.043218084,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"bounds":{"left":0.41805187,"top":0.3527534,"width":0.04105718,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"bounds":{"left":0.41805187,"top":0.37509975,"width":0.016289894,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"bounds":{"left":0.41805187,"top":0.39744613,"width":0.024268618,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"bounds":{"left":0.41805187,"top":0.4197925,"width":0.051529255,"height":0.17278531},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"bounds":{"left":0.41805187,"top":0.59856343,"width":0.049700797,"height":0.10574621},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"bounds":{"left":0.41805187,"top":0.75458896,"width":0.033909574,"height":0.016759777},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"bounds":{"left":0.41805187,"top":0.7773344,"width":0.051030584,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"bounds":{"left":0.41805187,"top":0.8443735,"width":0.04637633,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"bounds":{"left":0.41805187,"top":0.9114126,"width":0.051363032,"height":0.0885874},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.41805187,"top":1.0,"width":0.03706782,"height":-0.0897845},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Private meetings shouldn’t be exposed via MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure data is structured to be easily combined with:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM (accounts, deals)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"external docs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Use consistent identifiers:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP is available only for Scale tier and above","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers who are on Capture tier should be able to access any of their data through MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide visibility into how external AI tools access Jiminny data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"what data was accessed by which external system when","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"identity - who made the request","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"specific queries/filters used","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"failed access attempts (especially cross-visibility-boundary attempts)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example from Atlassian -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example prompts to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expose Jiminny as a Connector in Claude","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"start the job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let it run in the background","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return a status like “in progress”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let the client come back for the result later","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For example - User asks in Claude:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"“Analyse all calls from this quarter and tell me the top 5 objections by segment.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"That might require:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"searching lots of calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"pulling many summaries/transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"aggregating results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of making Claude wait 45+ seconds, Jiminny could:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create an analysis job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return: job_id = 123, status = running","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"We need this in order to support:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"large-scale analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"multi-call aggregation across lots of data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"playlist generation across many calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"heavy recap/report generation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Creating a snippet through the MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Expand","depth":21,"bounds":{"left":0.46991357,"top":0.19313647,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Listen","depth":22,"bounds":{"left":0.47523272,"top":0.3367917,"width":0.013297873,"height":0.031923383},"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Show more options","depth":20,"bounds":{"left":0.47523272,"top":0.3312051,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual ac...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual ac...
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Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.30868056,"top":0.125,"width":0.077430554,"height":0.054444443},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"bounds":{"left":0.30868056,"top":0.18777777,"width":0.074652776,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"bounds":{"left":0.30868056,"top":0.28111112,"width":0.10555556,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"bounds":{"left":0.30868056,"top":0.37444445,"width":0.108333334,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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\"ACME\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"responce:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"deal_name\": \"ACME\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"stage\": \"Negotiation\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"recent_activity\": [","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Demo call on 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The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Trying to access private meeting - “Error: Access denied. 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This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. 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This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. 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Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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utility","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Simple + accessible","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Low sophistication, sometimes browser-based","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Outreach","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"⚠️ MCP (workflow-focused)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Search sequences","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Emails","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Meetings (Kaia)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account / prospect / opportunity lookups","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Workflow automation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Multi-system orchestration","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue workflow engine","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"End-to-end GTM workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Less depth in conversation data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Attention","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"⚠️ Emerging MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Meeting data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM-linked context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI insights","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Sales assistant workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create snippets","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI sales assistant + CRM","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Strong CRM linkage","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Less focus on external knowledge layer","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Planhat -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Related content","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ask Jiminny Anything on Call level","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Hubspot app","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Product Vision & Strategy","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Automated CRM Filling","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Simona Georgieva (Deactivated)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitive analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI agent ideas","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Steliyan Georgiev","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Comments","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"James Graham","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"9 Apr","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A few areas around Security & Compliance that need more depth before this moves beyond draft:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Happy to help draft a dedicated Security & Compliance section if useful.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"15 Apr","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Expand","depth":21,"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Listen","depth":22,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Show more options","depth":20,"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Show thinking","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Gemini said","depth":20,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Gemini said","depth":21,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thank you for sharing the draft PRD for the","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":". It looks like a highly strategic initiative to transition Jiminny from a standalone platform into a foundational data layer for AI-driven revenue workflows.","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Here is a quick breakdown of the document as it currently stands:","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Executive Summary","depth":23,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Executive Summary","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Core Objective:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Build an MCP-based AI Knowledge Connector to expose Jiminny data (transcripts, summaries, deal context) to external AI tools like Claude, OpenAI, and Gemini.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Target Value:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Increases product stickiness, reduces manual data entry/copy-pasting, and achieves competitive parity with platforms like Gong and Avoma.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key Capabilities:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"* Call and deal-level data retrieval.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual ac...
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Last login: Tue Apr 21 09:09:08 on ttys010
Poetry Last login: Tue Apr 21 09:09:08 on ttys010
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ cd ~/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
9.5G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd ~/.screenpipe/*
cd: too many arguments
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.2G /Users/lukas/.screenpipe/data
4.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
16M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
16K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
24K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll
total 1028152
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lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:15] ========================================
[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:15] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:39] ========================================
[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:39] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
NAS mount: OK /Volumes/Test/screenpipe
Archive DB: exists (3.0G)
Data dir: OK (192 files, 501M)
[+00m03s] ▶ Counting source rows for 2026-04-20
frames: 9093
elements: 687142
ui_events: 9970
ocr_text: 5971
meetings: 2
[+00m03s] ▶ Initialising tables, indexes, FTS
creating tables ✓ 0m00s
creating indexes ✓ 0m01s
creating FTS tables ✓ 0m00s
[+00m04s] ▶ Syncing data for 2026-04-20
video_chunks ✓ 0m00s
frames (9093 rows) ✓ 1m20s
ocr_text (5971 rows) ✓ 0m48s
ui_events (9970 rows) ✓ 0m01s
elements (687142 rows) ✓ 0m48s
meetings (2 rows) ✓ 0m00s
[+03m01s] ▶ Updating FTS indexes
elements_fts ✓ 1m27s
frames_fts ✓ 2m10s
ui_events_fts ✓ 0m03s
[+06m41s] ▶ Verifying DB
frames: 9093 / 9093 ✓
elements: 687142 / 687142 ✓
ui_events: 9970 / 9970 ✓
ocr_text: 5971 / 5971 ✓
meetings: 2 / 2 ✓
[+07m44s] ▶ Copying data folder for 2026-04-20
rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)
[2026-04-21 10:48:54] Archive DB size: 3.8G
[2026-04-21 10:48:54] Total time: 8m15s
[2026-04-21 10:48:54] Sync complete for 2026-04-20
[2026-04-21 10:48:54] ========================================
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.6G /Users/lukas/.screenpipe/data
5.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
5.0M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
708K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
28K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop
screenpipe stopped
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 907632
drwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
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lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 899512
drwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
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24K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll\ntotal 1028152\ndrwxr-xr-x 194 lukas staff 6208 21 Apr 09:10 .\ndrwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..\n-rw-r--r-- 1 lukas staff 693554 20 Apr 09:20 compact_monitor_1_1776666027568.mp4\n-rw-r--r-- 1 lukas staff 2292711 20 Apr 09:25 compact_monitor_1_1776666335423.mp4\n-rw-r--r-- 1 lukas staff 3373751 20 Apr 09:30 compact_monitor_1_1776666644694.mp4\n-rw-r--r-- 1 lukas staff 1141798 20 Apr 09:36 compact_monitor_1_1776666964111.mp4\n-rw-r--r-- 1 lukas staff 1116735 20 Apr 09:41 compact_monitor_1_1776667280362.mp4\n-rw-r--r-- 1 lukas staff 312074 20 Apr 09:46 compact_monitor_1_1776667610890.mp4\n-rw-r--r-- 1 lukas staff 2540109 20 Apr 09:52 compact_monitor_1_1776667932459.mp4\n-rw-r--r-- 1 lukas staff 4258007 20 Apr 09:58 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compact_monitor_2_1776692445996.mp4\n-rw-r--r-- 1 lukas staff 2836435 20 Apr 16:45 compact_monitor_2_1776692753037.mp4\n-rw-r--r-- 1 lukas staff 896192 20 Apr 16:51 compact_monitor_2_1776693062948.mp4\n-rw-r--r-- 1 lukas staff 430668 20 Apr 16:56 compact_monitor_2_1776693378064.mp4\n-rw-r--r-- 1 lukas staff 5400273 20 Apr 17:01 compact_monitor_2_1776693684394.mp4\n-rw-r--r-- 1 lukas staff 11097706 20 Apr 17:06 compact_monitor_2_1776693994199.mp4\n-rw-r--r-- 1 lukas staff 2777663 20 Apr 17:11 compact_monitor_2_1776694304409.mp4\n-rw-r--r-- 1 lukas staff 1170557 20 Apr 17:16 compact_monitor_2_1776694608505.mp4\n-rw-r--r-- 1 lukas staff 1670866 20 Apr 17:21 compact_monitor_2_1776694911248.mp4\n-rw-r--r-- 1 lukas staff 894067 20 Apr 18:17 compact_monitor_2_1776698268984.mp4\n-rw-r--r-- 1 lukas staff 145618 20 Apr 18:27 compact_monitor_2_1776698876572.mp4\n-rw-r--r-- 1 lukas staff 3307440 20 Apr 18:33 compact_monitor_2_1776699183611.mp4\n-rw-r--r-- 1 lukas staff 3178239 20 Apr 18:38 compact_monitor_2_1776699492586.mp4\n-rw-r--r-- 1 lukas staff 4180957 20 Apr 18:43 compact_monitor_2_1776699800287.mp4\n-rw-r--r-- 1 lukas staff 2802374 20 Apr 18:47 compact_monitor_2_1776700041626.mp4\n-rw-r--r-- 1 lukas staff 3153626 20 Apr 18:52 compact_monitor_2_1776700348038.mp4\n-rw-r--r-- 1 lukas staff 755181 21 Apr 09:10 compact_monitor_2_1776751832783.mp4\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd .. \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20 \n[2026-04-21 10:40:15] ========================================\n[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:15] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20\n[2026-04-21 10:40:39] ========================================\n[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:39] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n NAS mount: OK /Volumes/Test/screenpipe\n Archive DB: exists (3.0G)\n Data dir: OK (192 files, 501M)\n\n[+00m03s] ▶ Counting source rows for 2026-04-20\n frames: 9093\n elements: 687142\n ui_events: 9970\n ocr_text: 5971\n meetings: 2\n\n[+00m03s] ▶ Initialising tables, indexes, FTS\n creating tables ✓ 0m00s\n creating indexes ✓ 0m01s\n creating FTS tables ✓ 0m00s\n\n[+00m04s] ▶ Syncing data for 2026-04-20\n video_chunks ✓ 0m00s\n frames (9093 rows) ✓ 1m20s\n ocr_text (5971 rows) ✓ 0m48s\n ui_events (9970 rows) ✓ 0m01s\n elements (687142 rows) ✓ 0m48s\n meetings (2 rows) ✓ 0m00s\n\n[+03m01s] ▶ Updating FTS indexes\n elements_fts ✓ 1m27s\n frames_fts ✓ 2m10s\n ui_events_fts ✓ 0m03s\n\n[+06m41s] ▶ Verifying DB\n frames: 9093 / 9093 ✓\n elements: 687142 / 687142 ✓\n ui_events: 9970 / 9970 ✓\n ocr_text: 5971 / 5971 ✓\n meetings: 2 / 2 ✓\n\n[+07m44s] ▶ Copying data folder for 2026-04-20\n rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)\n\n[2026-04-21 10:48:54] Archive DB size: 3.8G\n[2026-04-21 10:48:54] Total time: 8m15s\n[2026-04-21 10:48:54] Sync complete for 2026-04-20\n[2026-04-21 10:48:54] ========================================\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe \n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe\n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*\n4.0K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/config.json\n5.6G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/data\n5.3G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-shm\n5.0M\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-wal\n 36K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/pipes\n132K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log\n 96K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log\n160K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log\n172K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log\n196K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log\n204K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log\n352K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log\n708K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log\n 16K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe_sync.sh\n 28K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop\nscreenpipe stopped\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll\ntotal 907632\ndrwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .\ndrwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:05 1776791134169_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:05 1776791134429_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791165816_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791166383_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791196587_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791197102_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791227416_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791227779_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791258183_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791258594_m1.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:08 1776791287670_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:08 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lukas staff 16384 17 Apr 08:57 2026-04-16\ndrwxrwxrwx@ 1 lukas staff 16384 18 Apr 13:35 2026-04-17\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 09:10 2026-04-20\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe/data $ ~/.screenpipe","depth":4,"value":"Last login: Tue Apr 21 09:09:08 on ttys010\n\nPoetry could not find a pyproject.toml file in /Users/lukas or its parents\n\nPoetry could not find a pyproject.toml file in /Users/lukas or its parents\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ cd ~/.screenpipe \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe \n9.5G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd ~/.screenpipe/* \ncd: too many arguments\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh 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compact_monitor_2_1776751832783.mp4\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd .. \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20 \n[2026-04-21 10:40:15] ========================================\n[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:15] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20\n[2026-04-21 10:40:39] ========================================\n[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:39] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n NAS mount: OK /Volumes/Test/screenpipe\n Archive DB: exists (3.0G)\n Data dir: OK (192 files, 501M)\n\n[+00m03s] ▶ Counting source rows for 2026-04-20\n frames: 9093\n elements: 687142\n ui_events: 9970\n ocr_text: 5971\n meetings: 2\n\n[+00m03s] ▶ Initialising tables, indexes, FTS\n creating tables ✓ 0m00s\n creating indexes ✓ 0m01s\n creating FTS tables ✓ 0m00s\n\n[+00m04s] ▶ Syncing data for 2026-04-20\n video_chunks ✓ 0m00s\n frames (9093 rows) ✓ 1m20s\n ocr_text (5971 rows) ✓ 0m48s\n ui_events (9970 rows) ✓ 0m01s\n elements (687142 rows) ✓ 0m48s\n meetings (2 rows) ✓ 0m00s\n\n[+03m01s] ▶ Updating FTS indexes\n elements_fts ✓ 1m27s\n frames_fts ✓ 2m10s\n ui_events_fts ✓ 0m03s\n\n[+06m41s] ▶ Verifying DB\n frames: 9093 / 9093 ✓\n elements: 687142 / 687142 ✓\n ui_events: 9970 / 9970 ✓\n ocr_text: 5971 / 5971 ✓\n meetings: 2 / 2 ✓\n\n[+07m44s] ▶ Copying data folder for 2026-04-20\n rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)\n\n[2026-04-21 10:48:54] Archive DB size: 3.8G\n[2026-04-21 10:48:54] Total time: 8m15s\n[2026-04-21 10:48:54] Sync complete for 2026-04-20\n[2026-04-21 10:48:54] ========================================\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe \n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe\n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*\n4.0K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/config.json\n5.6G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/data\n5.3G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-shm\n5.0M\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-wal\n 36K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/pipes\n132K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log\n 96K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log\n160K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log\n172K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log\n196K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log\n204K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log\n352K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log\n708K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log\n 16K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe_sync.sh\n 28K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop\nscreenpipe stopped\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll\ntotal 907632\ndrwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .\ndrwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:05 1776791134169_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:05 1776791134429_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791165816_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791166383_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791196587_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791197102_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791227416_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791227779_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791258183_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 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Tab","depth":3,"bounds":{"left":0.27227393,"top":1.0,"width":0.005319149,"height":-0.04549086},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"docker","depth":2,"bounds":{"left":0.32912233,"top":1.0,"width":0.058843084,"height":-0.042298436},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.33111703,"top":1.0,"width":0.005319149,"height":-0.04549086},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"-zsh","depth":2,"bounds":{"left":0.3879654,"top":1.0,"width":0.058843084,"height":-0.042298436},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close 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button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.6253325,"top":1.0,"width":0.005319149,"height":-0.04549086},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"ec2-user@ip-10-30-159-186:~ (-zsh)","depth":2,"bounds":{"left":0.6821808,"top":1.0,"width":0.058843084,"height":-0.042298436},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.68417555,"top":1.0,"width":0.005319149,"height":-0.04549086},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"⌥⌘1","depth":1,"bounds":{"left":0.7273936,"top":1.0,"width":0.01861702,"height":-0.023144484},"automation_id":"_NS:8","role_description":"text"},{"role":"AXStaticText","text":"-zsh","depth":1,"bounds":{"left":0.50398934,"top":1.0,"width":0.010970744,"height":-0.02394259},"role_description":"text"}]...
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Last login: Tue Apr 21 09:09:08 on ttys010
Poetry Last login: Tue Apr 21 09:09:08 on ttys010
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ cd ~/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
9.5G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd ~/.screenpipe/*
cd: too many arguments
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.2G /Users/lukas/.screenpipe/data
4.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
16M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
16K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
24K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll
total 1028152
drwxr-xr-x 194 lukas staff 6208 21 Apr 09:10 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
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-rw-r--r-- 1 lukas staff 3876837 20 Apr 15:59 compact_monitor_1_1776689975475.mp4
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-rw-r--r-- 1 lukas staff 5266402 20 Apr 11:04 compact_monitor_2_1776672263365.mp4
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lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:15] ========================================
[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:15] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:39] ========================================
[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:39] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
NAS mount: OK /Volumes/Test/screenpipe
Archive DB: exists (3.0G)
Data dir: OK (192 files, 501M)
[+00m03s] ▶ Counting source rows for 2026-04-20
frames: 9093
elements: 687142
ui_events: 9970
ocr_text: 5971
meetings: 2
[+00m03s] ▶ Initialising tables, indexes, FTS
creating tables ✓ 0m00s
creating indexes ✓ 0m01s
creating FTS tables ✓ 0m00s
[+00m04s] ▶ Syncing data for 2026-04-20
video_chunks ✓ 0m00s
frames (9093 rows) ✓ 1m20s
ocr_text (5971 rows) ✓ 0m48s
ui_events (9970 rows) ✓ 0m01s
elements (687142 rows) ✓ 0m48s
meetings (2 rows) ✓ 0m00s
[+03m01s] ▶ Updating FTS indexes
elements_fts ✓ 1m27s
frames_fts ✓ 2m10s
ui_events_fts ✓ 0m03s
[+06m41s] ▶ Verifying DB
frames: 9093 / 9093 ✓
elements: 687142 / 687142 ✓
ui_events: 9970 / 9970 ✓
ocr_text: 5971 / 5971 ✓
meetings: 2 / 2 ✓
[+07m44s] ▶ Copying data folder for 2026-04-20
rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)
[2026-04-21 10:48:54] Archive DB size: 3.8G
[2026-04-21 10:48:54] Total time: 8m15s
[2026-04-21 10:48:54] Sync complete for 2026-04-20
[2026-04-21 10:48:54] ========================================
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.6G /Users/lukas/.screenpipe/data
5.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
5.0M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
708K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
28K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop
screenpipe stopped
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 907632
drwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
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-rw-r--r-- 1 lukas staff 1037919 21 Apr 20:15 compact_monitor_2_1776791709090.mp4
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 899512
drwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
-rw-r--r-- 1 lukas staff 150843 21 Apr 20:05 1776791134169_m2.jpg
-rw-r--r-- 1 lukas staff 165853 21 Apr 20:05 1776791134429_m1.jpg
-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791165816_m2.jpg
-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791166383_m1.jpg
-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791196587_m2.jpg
-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791197102_m1.jpg
-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791227416_m2.jpg
-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791227779_m1.jpg
-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791258183_m2.jpg
-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791258594_m1.jpg
-rw-r--r-- 1 lukas staff 165853 21 Apr 20:08 1776791287670_m1.jpg
-rw-r--r-- 1 lukas staff 150843 21 Apr 20:08 1776791287761_m2.jpg
-rw-r--r-- 1 lukas staff ...
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NULL
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72245
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NULL
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0
|
2026-04-22T15:18:30.585284+00:00
|
/Users/lukas/.screenpipe/data/data/2026-04-22/1776 /Users/lukas/.screenpipe/data/data/2026-04-22/1776871110585_m1.jpg...
|
iTerm2
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-zsh
|
True
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Last login: Tue Apr 21 09:09:08 on ttys010
Poetry Last login: Tue Apr 21 09:09:08 on ttys010
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ cd ~/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
9.5G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd ~/.screenpipe/*
cd: too many arguments
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.2G /Users/lukas/.screenpipe/data
4.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
16M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
16K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
24K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll
total 1028152
drwxr-xr-x 194 lukas staff 6208 21 Apr 09:10 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
-rw-r--r-- 1 lukas staff 693554 20 Apr 09:20 compact_monitor_1_1776666027568.mp4
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lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:15] ========================================
[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:15] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:39] ========================================
[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:39] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
NAS mount: OK /Volumes/Test/screenpipe
Archive DB: exists (3.0G)
Data dir: OK (192 files, 501M)
[+00m03s] ▶ Counting source rows for 2026-04-20
frames: 9093
elements: 687142
ui_events: 9970
ocr_text: 5971
meetings: 2
[+00m03s] ▶ Initialising tables, indexes, FTS
creating tables ✓ 0m00s
creating indexes ✓ 0m01s
creating FTS tables ✓ 0m00s
[+00m04s] ▶ Syncing data for 2026-04-20
video_chunks ✓ 0m00s
frames (9093 rows) ✓ 1m20s
ocr_text (5971 rows) ✓ 0m48s
ui_events (9970 rows) ✓ 0m01s
elements (687142 rows) ✓ 0m48s
meetings (2 rows) ✓ 0m00s
[+03m01s] ▶ Updating FTS indexes
elements_fts ✓ 1m27s
frames_fts ✓ 2m10s
ui_events_fts ✓ 0m03s
[+06m41s] ▶ Verifying DB
frames: 9093 / 9093 ✓
elements: 687142 / 687142 ✓
ui_events: 9970 / 9970 ✓
ocr_text: 5971 / 5971 ✓
meetings: 2 / 2 ✓
[+07m44s] ▶ Copying data folder for 2026-04-20
rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)
[2026-04-21 10:48:54] Archive DB size: 3.8G
[2026-04-21 10:48:54] Total time: 8m15s
[2026-04-21 10:48:54] Sync complete for 2026-04-20
[2026-04-21 10:48:54] ========================================
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.6G /Users/lukas/.screenpipe/data
5.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
5.0M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
708K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
28K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop
screenpipe stopped
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 907632
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lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 899512
drwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
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24K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll\ntotal 1028152\ndrwxr-xr-x 194 lukas staff 6208 21 Apr 09:10 .\ndrwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..\n-rw-r--r-- 1 lukas staff 693554 20 Apr 09:20 compact_monitor_1_1776666027568.mp4\n-rw-r--r-- 1 lukas staff 2292711 20 Apr 09:25 compact_monitor_1_1776666335423.mp4\n-rw-r--r-- 1 lukas staff 3373751 20 Apr 09:30 compact_monitor_1_1776666644694.mp4\n-rw-r--r-- 1 lukas staff 1141798 20 Apr 09:36 compact_monitor_1_1776666964111.mp4\n-rw-r--r-- 1 lukas staff 1116735 20 Apr 09:41 compact_monitor_1_1776667280362.mp4\n-rw-r--r-- 1 lukas staff 312074 20 Apr 09:46 compact_monitor_1_1776667610890.mp4\n-rw-r--r-- 1 lukas staff 2540109 20 Apr 09:52 compact_monitor_1_1776667932459.mp4\n-rw-r--r-- 1 lukas staff 4258007 20 Apr 09:58 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compact_monitor_2_1776699492586.mp4\n-rw-r--r-- 1 lukas staff 4180957 20 Apr 18:43 compact_monitor_2_1776699800287.mp4\n-rw-r--r-- 1 lukas staff 2802374 20 Apr 18:47 compact_monitor_2_1776700041626.mp4\n-rw-r--r-- 1 lukas staff 3153626 20 Apr 18:52 compact_monitor_2_1776700348038.mp4\n-rw-r--r-- 1 lukas staff 755181 21 Apr 09:10 compact_monitor_2_1776751832783.mp4\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd .. \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20 \n[2026-04-21 10:40:15] ========================================\n[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:15] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20\n[2026-04-21 10:40:39] ========================================\n[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:39] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n NAS mount: OK /Volumes/Test/screenpipe\n Archive DB: exists (3.0G)\n Data dir: OK (192 files, 501M)\n\n[+00m03s] ▶ Counting source rows for 2026-04-20\n frames: 9093\n elements: 687142\n ui_events: 9970\n ocr_text: 5971\n meetings: 2\n\n[+00m03s] ▶ Initialising tables, indexes, FTS\n creating tables ✓ 0m00s\n creating indexes ✓ 0m01s\n creating FTS tables ✓ 0m00s\n\n[+00m04s] ▶ Syncing data for 2026-04-20\n video_chunks ✓ 0m00s\n frames (9093 rows) ✓ 1m20s\n ocr_text (5971 rows) ✓ 0m48s\n ui_events (9970 rows) ✓ 0m01s\n elements (687142 rows) ✓ 0m48s\n meetings (2 rows) ✓ 0m00s\n\n[+03m01s] ▶ Updating FTS indexes\n elements_fts ✓ 1m27s\n frames_fts ✓ 2m10s\n ui_events_fts ✓ 0m03s\n\n[+06m41s] ▶ Verifying DB\n frames: 9093 / 9093 ✓\n elements: 687142 / 687142 ✓\n ui_events: 9970 / 9970 ✓\n ocr_text: 5971 / 5971 ✓\n meetings: 2 / 2 ✓\n\n[+07m44s] ▶ Copying data folder for 2026-04-20\n rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)\n\n[2026-04-21 10:48:54] Archive DB size: 3.8G\n[2026-04-21 10:48:54] Total time: 8m15s\n[2026-04-21 10:48:54] Sync complete for 2026-04-20\n[2026-04-21 10:48:54] ========================================\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe \n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe\n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*\n4.0K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/config.json\n5.6G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/data\n5.3G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-shm\n5.0M\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-wal\n 36K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/pipes\n132K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log\n 96K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log\n160K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log\n172K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log\n196K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log\n204K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log\n352K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log\n708K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log\n 16K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe_sync.sh\n 28K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop\nscreenpipe stopped\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll\ntotal 907632\ndrwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .\ndrwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:05 1776791134169_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:05 1776791134429_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791165816_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791166383_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791196587_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791197102_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791227416_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791227779_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791258183_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791258594_m1.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:08 1776791287670_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:08 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compact_monitor_2_1776791400917.mp4\n-rw-r--r-- 1 lukas staff 1037919 21 Apr 20:15 compact_monitor_2_1776791709090.mp4\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ cd /Volumes/ \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes $ ll\ntotal 32\ndrwxr-xr-x 4 root wheel 128 22 Apr 10:24 .\ndrwxr-xr-x 20 root wheel 640 4 Aug 2024 ..\nlrwxr-xr-x 1 root wheel 1 20 Apr 19:47 Macintosh HD -> /\ndrwx------ 1 lukas staff 16384 22 Apr 10:24 Work\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes $ ll\ntotal 96\ndrwxr-xr-x 6 root wheel 192 22 Apr 18:17 .\ndrwxr-xr-x 20 root wheel 640 4 Aug 2024 ..\nlrwxr-xr-x 1 root wheel 1 20 Apr 19:47 Macintosh HD -> /\ndrwx------ 1 lukas staff 16384 11 Apr 15:46 Test\ndrwx------ 1 lukas staff 16384 22 Apr 10:24 Work\ndrwx------ 1 lukas staff 16384 19 Apr 18:36 screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes $ cd Test/screenpipe \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe $ ll\ntotal 10687944\ndrwxrwxrwx 1 lukas staff 16384 21 Apr 10:47 .\ndrwx------ 1 lukas staff 16384 11 Apr 15:46 ..\n-rwxrwxrwx@ 1 lukas staff 6148 21 Apr 10:48 .DS_Store\n-rwxrwxrwx@ 1 lukas staff 4055343104 21 Apr 10:47 archive.db\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 10:48 data\n-rwxrwxrwx 1 lukas staff 1416806400 14 Apr 20:49 db.sqlite\ndrwxrwxrwx 1 lukas staff 16384 11 Apr 16:51 pipes\n-rwxrwxrwx@ 1 lukas staff 3250 11 Apr 17:00 screenpipe-day.sh\n-rwxrwxrwx 1 lukas staff 0 13 Apr 17:21 screenpipe.db\n-rwxrwxrwx 1 lukas staff 0 11 Apr 17:26 test_write\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe $ cd data \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe/data $ ll\ntotal 240\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 10:48 .\ndrwxrwxrwx 1 lukas staff 16384 21 Apr 10:47 ..\n-rwxrwxrwx@ 1 lukas staff 6148 22 Apr 18:17 .DS_Store\ndrwxrwxrwx@ 1 lukas staff 16384 15 Apr 09:59 2026-04-14\ndrwxrwxrwx@ 1 lukas staff 16384 16 Apr 09:13 2026-04-15\ndrwxrwxrwx@ 1 lukas staff 16384 17 Apr 08:57 2026-04-16\ndrwxrwxrwx@ 1 lukas staff 16384 18 Apr 13:35 2026-04-17\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 09:10 2026-04-20\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe/data $ ~/.screenpipe/s","depth":4,"value":"Last login: Tue Apr 21 09:09:08 on ttys010\n\nPoetry could not find a pyproject.toml file in /Users/lukas or its parents\n\nPoetry could not find a pyproject.toml file in /Users/lukas or its parents\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ cd ~/.screenpipe \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe \n9.5G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd ~/.screenpipe/* \ncd: too many arguments\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*\n4.0K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/config.json\n5.2G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/data\n4.3G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-shm\n 16M\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-wal\n 36K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/pipes\n132K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log\n 96K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log\n160K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log\n172K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log\n196K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log\n204K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log\n352K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log\n 16K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log\n 16K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe_sync.sh\n 24K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll\ntotal 1028152\ndrwxr-xr-x 194 lukas staff 6208 21 Apr 09:10 .\ndrwxr-xr-x 14 lukas 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compact_monitor_2_1776689979563.mp4\n-rw-r--r-- 1 lukas staff 4007787 20 Apr 16:04 compact_monitor_2_1776690291326.mp4\n-rw-r--r-- 1 lukas staff 1819239 20 Apr 16:10 compact_monitor_2_1776690601791.mp4\n-rw-r--r-- 1 lukas staff 2353532 20 Apr 16:15 compact_monitor_2_1776690909468.mp4\n-rw-r--r-- 1 lukas staff 838923 20 Apr 16:20 compact_monitor_2_1776691216464.mp4\n-rw-r--r-- 1 lukas staff 392421 20 Apr 16:25 compact_monitor_2_1776691524797.mp4\n-rw-r--r-- 1 lukas staff 419825 20 Apr 16:30 compact_monitor_2_1776691830343.mp4\n-rw-r--r-- 1 lukas staff 1311278 20 Apr 16:35 compact_monitor_2_1776692138776.mp4\n-rw-r--r-- 1 lukas staff 2113227 20 Apr 16:40 compact_monitor_2_1776692445996.mp4\n-rw-r--r-- 1 lukas staff 2836435 20 Apr 16:45 compact_monitor_2_1776692753037.mp4\n-rw-r--r-- 1 lukas staff 896192 20 Apr 16:51 compact_monitor_2_1776693062948.mp4\n-rw-r--r-- 1 lukas staff 430668 20 Apr 16:56 compact_monitor_2_1776693378064.mp4\n-rw-r--r-- 1 lukas staff 5400273 20 Apr 17:01 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compact_monitor_2_1776751832783.mp4\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd .. \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20 \n[2026-04-21 10:40:15] ========================================\n[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:15] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20\n[2026-04-21 10:40:39] ========================================\n[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20\n[2026-04-21 10:40:39] ========================================\n\n[+00m00s] ▶ Preflight checks\n Source DB: OK (4.5G)\n NAS mount: OK /Volumes/Test/screenpipe\n Archive DB: exists (3.0G)\n Data dir: OK (192 files, 501M)\n\n[+00m03s] ▶ Counting source rows for 2026-04-20\n frames: 9093\n elements: 687142\n ui_events: 9970\n ocr_text: 5971\n meetings: 2\n\n[+00m03s] ▶ Initialising tables, indexes, FTS\n creating tables ✓ 0m00s\n creating indexes ✓ 0m01s\n creating FTS tables ✓ 0m00s\n\n[+00m04s] ▶ Syncing data for 2026-04-20\n video_chunks ✓ 0m00s\n frames (9093 rows) ✓ 1m20s\n ocr_text (5971 rows) ✓ 0m48s\n ui_events (9970 rows) ✓ 0m01s\n elements (687142 rows) ✓ 0m48s\n meetings (2 rows) ✓ 0m00s\n\n[+03m01s] ▶ Updating FTS indexes\n elements_fts ✓ 1m27s\n frames_fts ✓ 2m10s\n ui_events_fts ✓ 0m03s\n\n[+06m41s] ▶ Verifying DB\n frames: 9093 / 9093 ✓\n elements: 687142 / 687142 ✓\n ui_events: 9970 / 9970 ✓\n ocr_text: 5971 / 5971 ✓\n meetings: 2 / 2 ✓\n\n[+07m44s] ▶ Copying data folder for 2026-04-20\n rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)\n\n[2026-04-21 10:48:54] Archive DB size: 3.8G\n[2026-04-21 10:48:54] Total time: 8m15s\n[2026-04-21 10:48:54] Sync complete for 2026-04-20\n[2026-04-21 10:48:54] ========================================\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe \n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe\n 11G\u0000\u0000\u0000\t/Users/lukas/.screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*\n4.0K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/config.json\n5.6G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/data\n5.3G\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-shm\n5.0M\u0000\u0000\u0000\t/Users/lukas/.screenpipe/db.sqlite-wal\n 36K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/pipes\n132K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log\n 96K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log\n 72K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log\n160K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log\n172K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log\n196K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log\n204K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log\n 64K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log\n352K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log\n708K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log\n 16K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/screenpipe_sync.sh\n 28K\u0000\u0000\u0000\t/Users/lukas/.screenpipe/sync.log\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop\nscreenpipe stopped\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll\ntotal 907632\ndrwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .\ndrwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:05 1776791134169_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:05 1776791134429_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791165816_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791166383_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:06 1776791196587_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:06 1776791197102_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791227416_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 1776791227779_m1.jpg\n-rw-r--r-- 1 lukas staff 150843 21 Apr 20:07 1776791258183_m2.jpg\n-rw-r--r-- 1 lukas staff 165853 21 Apr 20:07 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compact_monitor_2_1776770441822.mp4\n-rw-r--r-- 1 lukas staff 2703967 21 Apr 14:25 compact_monitor_2_1776770747214.mp4\n-rw-r--r-- 1 lukas staff 2321658 21 Apr 14:30 compact_monitor_2_1776771052932.mp4\n-rw-r--r-- 1 lukas staff 1461253 21 Apr 14:36 compact_monitor_2_1776771362402.mp4\n-rw-r--r-- 1 lukas staff 1437234 21 Apr 14:41 compact_monitor_2_1776771667446.mp4\n-rw-r--r-- 1 lukas staff 987598 21 Apr 14:46 compact_monitor_2_1776771978048.mp4\n-rw-r--r-- 1 lukas staff 3317652 21 Apr 14:51 compact_monitor_2_1776772287751.mp4\n-rw-r--r-- 1 lukas staff 2270897 21 Apr 14:56 compact_monitor_2_1776772597109.mp4\n-rw-r--r-- 1 lukas staff 2751238 21 Apr 15:01 compact_monitor_2_1776772910495.mp4\n-rw-r--r-- 1 lukas staff 3119002 21 Apr 15:07 compact_monitor_2_1776773221603.mp4\n-rw-r--r-- 1 lukas staff 1607530 21 Apr 15:12 compact_monitor_2_1776773528294.mp4\n-rw-r--r-- 1 lukas staff 907723 21 Apr 15:17 compact_monitor_2_1776773837589.mp4\n-rw-r--r-- 1 lukas staff 1386365 21 Apr 15:22 compact_monitor_2_1776774141369.mp4\n-rw-r--r-- 1 lukas staff 2111486 21 Apr 15:27 compact_monitor_2_1776774448810.mp4\n-rw-r--r-- 1 lukas staff 2258968 21 Apr 15:32 compact_monitor_2_1776774759155.mp4\n-rw-r--r-- 1 lukas staff 1544108 21 Apr 15:37 compact_monitor_2_1776775067064.mp4\n-rw-r--r-- 1 lukas staff 1433287 21 Apr 15:43 compact_monitor_2_1776775380397.mp4\n-rw-r--r-- 1 lukas staff 1984377 21 Apr 15:48 compact_monitor_2_1776775692870.mp4\n-rw-r--r-- 1 lukas staff 2617661 21 Apr 15:53 compact_monitor_2_1776775998384.mp4\n-rw-r--r-- 1 lukas staff 2791654 21 Apr 15:58 compact_monitor_2_1776776307754.mp4\n-rw-r--r-- 1 lukas staff 2433361 21 Apr 16:03 compact_monitor_2_1776776618393.mp4\n-rw-r--r-- 1 lukas staff 3703100 21 Apr 16:08 compact_monitor_2_1776776931489.mp4\n-rw-r--r-- 1 lukas staff 2474041 21 Apr 16:14 compact_monitor_2_1776777245751.mp4\n-rw-r--r-- 1 lukas staff 2484853 21 Apr 16:19 compact_monitor_2_1776777555230.mp4\n-rw-r--r-- 1 lukas staff 2062186 21 Apr 16:24 compact_monitor_2_1776777860560.mp4\n-rw-r--r-- 1 lukas staff 2185453 21 Apr 16:29 compact_monitor_2_1776778167563.mp4\n-rw-r--r-- 1 lukas staff 1177326 21 Apr 16:34 compact_monitor_2_1776778473232.mp4\n-rw-r--r-- 1 lukas staff 1949139 21 Apr 16:39 compact_monitor_2_1776778779902.mp4\n-rw-r--r-- 1 lukas staff 879195 21 Apr 16:44 compact_monitor_2_1776779086385.mp4\n-rw-r--r-- 1 lukas staff 1252502 21 Apr 16:49 compact_monitor_2_1776779394675.mp4\n-rw-r--r-- 1 lukas staff 2773673 21 Apr 16:55 compact_monitor_2_1776779700999.mp4\n-rw-r--r-- 1 lukas staff 481976 21 Apr 17:28 compact_monitor_2_1776781697113.mp4\n-rw-r--r-- 1 lukas staff 209802 21 Apr 17:38 compact_monitor_2_1776782304722.mp4\n-rw-r--r-- 1 lukas staff 533030 21 Apr 17:43 compact_monitor_2_1776782612516.mp4\n-rw-r--r-- 1 lukas staff 2066772 21 Apr 17:48 compact_monitor_2_1776782921485.mp4\n-rw-r--r-- 1 lukas staff 2700050 21 Apr 17:53 compact_monitor_2_1776783230415.mp4\n-rw-r--r-- 1 lukas staff 4246256 21 Apr 17:59 compact_monitor_2_1776783541082.mp4\n-rw-r--r-- 1 lukas staff 2226648 21 Apr 18:04 compact_monitor_2_1776783852985.mp4\n-rw-r--r-- 1 lukas staff 1964906 21 Apr 18:09 compact_monitor_2_1776784169011.mp4\n-rw-r--r-- 1 lukas staff 2762600 21 Apr 18:14 compact_monitor_2_1776784488669.mp4\n-rw-r--r-- 1 lukas staff 2565519 21 Apr 18:20 compact_monitor_2_1776784802053.mp4\n-rw-r--r-- 1 lukas staff 3908397 21 Apr 18:25 compact_monitor_2_1776785112030.mp4\n-rw-r--r-- 1 lukas staff 2820230 21 Apr 18:30 compact_monitor_2_1776785425843.mp4\n-rw-r--r-- 1 lukas staff 3798324 21 Apr 18:35 compact_monitor_2_1776785731509.mp4\n-rw-r--r-- 1 lukas staff 5973589 21 Apr 18:40 compact_monitor_2_1776786042237.mp4\n-rw-r--r-- 1 lukas staff 696810 21 Apr 18:40 compact_monitor_2_1776786048297.mp4\n-rw-r--r-- 1 lukas staff 3411653 21 Apr 18:46 compact_monitor_2_1776786358293.mp4\n-rw-r--r-- 1 lukas staff 1900088 21 Apr 18:51 compact_monitor_2_1776786667842.mp4\n-rw-r--r-- 1 lukas staff 2960124 21 Apr 18:56 compact_monitor_2_1776786976688.mp4\n-rw-r--r-- 1 lukas staff 3465743 21 Apr 19:01 compact_monitor_2_1776787292732.mp4\n-rw-r--r-- 1 lukas staff 5410677 21 Apr 19:07 compact_monitor_2_1776787617984.mp4\n-rw-r--r-- 1 lukas staff 3739198 21 Apr 19:12 compact_monitor_2_1776787934248.mp4\n-rw-r--r-- 1 lukas staff 1383154 21 Apr 19:17 compact_monitor_2_1776788242752.mp4\n-rw-r--r-- 1 lukas staff 1800231 21 Apr 19:22 compact_monitor_2_1776788547707.mp4\n-rw-r--r-- 1 lukas staff 985288 21 Apr 19:27 compact_monitor_2_1776788859770.mp4\n-rw-r--r-- 1 lukas staff 2005715 21 Apr 19:32 compact_monitor_2_1776789171257.mp4\n-rw-r--r-- 1 lukas staff 5461430 21 Apr 19:38 compact_monitor_2_1776789493765.mp4\n-rw-r--r-- 1 lukas staff 4057709 21 Apr 19:43 compact_monitor_2_1776789819462.mp4\n-rw-r--r-- 1 lukas staff 2596450 21 Apr 19:49 compact_monitor_2_1776790138746.mp4\n-rw-r--r-- 1 lukas staff 3792786 21 Apr 19:54 compact_monitor_2_1776790456362.mp4\n-rw-r--r-- 1 lukas staff 1534504 21 Apr 19:59 compact_monitor_2_1776790775836.mp4\n-rw-r--r-- 1 lukas staff 3246894 21 Apr 20:04 compact_monitor_2_1776791089868.mp4\n-rw-r--r-- 1 lukas staff 678653 21 Apr 20:10 compact_monitor_2_1776791400917.mp4\n-rw-r--r-- 1 lukas staff 1037919 21 Apr 20:15 compact_monitor_2_1776791709090.mp4\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ cd /Volumes/ \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes $ ll\ntotal 32\ndrwxr-xr-x 4 root wheel 128 22 Apr 10:24 .\ndrwxr-xr-x 20 root wheel 640 4 Aug 2024 ..\nlrwxr-xr-x 1 root wheel 1 20 Apr 19:47 Macintosh HD -> /\ndrwx------ 1 lukas staff 16384 22 Apr 10:24 Work\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes $ ll\ntotal 96\ndrwxr-xr-x 6 root wheel 192 22 Apr 18:17 .\ndrwxr-xr-x 20 root wheel 640 4 Aug 2024 ..\nlrwxr-xr-x 1 root wheel 1 20 Apr 19:47 Macintosh HD -> /\ndrwx------ 1 lukas staff 16384 11 Apr 15:46 Test\ndrwx------ 1 lukas staff 16384 22 Apr 10:24 Work\ndrwx------ 1 lukas staff 16384 19 Apr 18:36 screenpipe\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes $ cd Test/screenpipe \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe $ ll\ntotal 10687944\ndrwxrwxrwx 1 lukas staff 16384 21 Apr 10:47 .\ndrwx------ 1 lukas staff 16384 11 Apr 15:46 ..\n-rwxrwxrwx@ 1 lukas staff 6148 21 Apr 10:48 .DS_Store\n-rwxrwxrwx@ 1 lukas staff 4055343104 21 Apr 10:47 archive.db\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 10:48 data\n-rwxrwxrwx 1 lukas staff 1416806400 14 Apr 20:49 db.sqlite\ndrwxrwxrwx 1 lukas staff 16384 11 Apr 16:51 pipes\n-rwxrwxrwx@ 1 lukas staff 3250 11 Apr 17:00 screenpipe-day.sh\n-rwxrwxrwx 1 lukas staff 0 13 Apr 17:21 screenpipe.db\n-rwxrwxrwx 1 lukas staff 0 11 Apr 17:26 test_write\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe $ cd data \nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe/data $ ll\ntotal 240\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 10:48 .\ndrwxrwxrwx 1 lukas staff 16384 21 Apr 10:47 ..\n-rwxrwxrwx@ 1 lukas staff 6148 22 Apr 18:17 .DS_Store\ndrwxrwxrwx@ 1 lukas staff 16384 15 Apr 09:59 2026-04-14\ndrwxrwxrwx@ 1 lukas staff 16384 16 Apr 09:13 2026-04-15\ndrwxrwxrwx@ 1 lukas staff 16384 17 Apr 08:57 2026-04-16\ndrwxrwxrwx@ 1 lukas staff 16384 18 Apr 13:35 2026-04-17\ndrwxrwxrwx@ 1 lukas staff 16384 21 Apr 09:10 2026-04-20\nlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny /Volumes/Test/screenpipe/data $ ~/.screenpipe/s","is_focused":true},{"role":"AXRadioButton","text":"DOCKER","depth":2,"bounds":{"left":0.0,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.004166667,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"docker","depth":2,"bounds":{"left":0.12291667,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.12708333,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"-zsh","depth":2,"bounds":{"left":0.24583334,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.25,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"✳ Build full day activity summary from Screenpipe (claude)","depth":2,"bounds":{"left":0.36875,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.37291667,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"screenpipe\"","depth":2,"bounds":{"left":0.49166667,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.49583334,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"-zsh","depth":2,"bounds":{"left":0.6145833,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.61875,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"APP (-zsh)","depth":2,"bounds":{"left":0.7375,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.7416667,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"ec2-user@ip-10-30-159-186:~ (-zsh)","depth":2,"bounds":{"left":0.86041665,"top":0.05888889,"width":0.12291667,"height":0.026666667},"role_description":"radio button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close Tab","depth":3,"bounds":{"left":0.8645833,"top":0.06333333,"width":0.011111111,"height":0.017777778},"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"⌥⌘1","depth":1,"bounds":{"left":0.9548611,"top":0.032222223,"width":0.03888889,"height":0.018888889},"automation_id":"_NS:8","role_description":"text"},{"role":"AXStaticText","text":"-zsh","depth":1,"bounds":{"left":0.48819444,"top":0.033333335,"width":0.022916667,"height":0.017777778},"role_description":"text"}]...
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Last login: Tue Apr 21 09:09:08 on ttys010
Poetry Last login: Tue Apr 21 09:09:08 on ttys010
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
Poetry could not find a pyproject.toml file in /Users/lukas or its parents
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ cd ~/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
9.5G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd ~/.screenpipe/*
cd: too many arguments
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.2G /Users/lukas/.screenpipe/data
4.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
16M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
16K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
24K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-20
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ ll
total 1028152
drwxr-xr-x 194 lukas staff 6208 21 Apr 09:10 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
-rw-r--r-- 1 lukas staff 693554 20 Apr 09:20 compact_monitor_1_1776666027568.mp4
-rw-r--r-- 1 lukas staff 2292711 20 Apr 09:25 compact_monitor_1_1776666335423.mp4
-rw-r--r-- 1 lukas staff 3373751 20 Apr 09:30 compact_monitor_1_1776666644694.mp4
-rw-r--r-- 1 lukas staff 1141798 20 Apr 09:36 compact_monitor_1_1776666964111.mp4
-rw-r--r-- 1 lukas staff 1116735 20 Apr 09:41 compact_monitor_1_1776667280362.mp4
-rw-r--r-- 1 lukas staff 312074 20 Apr 09:46 compact_monitor_1_1776667610890.mp4
-rw-r--r-- 1 lukas staff 2540109 20 Apr 09:52 compact_monitor_1_1776667932459.mp4
-rw-r--r-- 1 lukas staff 4258007 20 Apr 09:58 compact_monitor_1_1776668266614.mp4
-rw-r--r-- 1 lukas staff 3672899 20 Apr 10:03 compact_monitor_1_1776668602756.mp4
-rw-r--r-- 1 lukas staff 6736829 20 Apr 10:18 compact_monitor_1_1776669493360.mp4
-rw-r--r-- 1 lukas staff 515278 20 Apr 10:28 compact_monitor_1_1776670108337.mp4
-rw-r--r-- 1 lukas staff 4563425 20 Apr 10:33 compact_monitor_1_1776670414205.mp4
-rw-r--r-- 1 lukas staff 2773923 20 Apr 10:38 compact_monitor_1_1776670720980.mp4
-rw-r--r-- 1 lukas staff 144316 20 Apr 10:43 compact_monitor_1_1776671028184.mp4
-rw-r--r-- 1 lukas staff 114593 20 Apr 10:48 compact_monitor_1_1776671337226.mp4
-rw-r--r-- 1 lukas staff 84061 20 Apr 10:54 compact_monitor_1_1776671645099.mp4
-rw-r--r-- 1 lukas staff 138837 20 Apr 10:59 compact_monitor_1_1776671948570.mp4
-rw-r--r-- 1 lukas staff 922928 20 Apr 11:04 compact_monitor_1_1776672259288.mp4
-rw-r--r-- 1 lukas staff 202502 20 Apr 11:09 compact_monitor_1_1776672573034.mp4
-rw-r--r-- 1 lukas staff 161221 20 Apr 11:14 compact_monitor_1_1776672880999.mp4
-rw-r--r-- 1 lukas staff 722270 20 Apr 11:19 compact_monitor_1_1776673195531.mp4
-rw-r--r-- 1 lukas staff 927507 20 Apr 11:25 compact_monitor_1_1776673511487.mp4
-rw-r--r-- 1 lukas staff 1946362 20 Apr 11:30 compact_monitor_1_1776673825191.mp4
-rw-r--r-- 1 lukas staff 2262449 20 Apr 11:35 compact_monitor_1_1776674135008.mp4
-rw-r--r-- 1 lukas staff 2673064 20 Apr 11:40 compact_monitor_1_1776674443695.mp4
-rw-r--r-- 1 lukas staff 3385935 20 Apr 11:45 compact_monitor_1_1776674753075.mp4
-rw-r--r-- 1 lukas staff 3970196 20 Apr 11:51 compact_monitor_1_1776675069567.mp4
-rw-r--r-- 1 lukas staff 180069 20 Apr 11:51 compact_monitor_1_1776675080259.mp4
-rw-r--r-- 1 lukas staff 183982 20 Apr 11:56 compact_monitor_1_1776675388576.mp4
-rw-r--r-- 1 lukas staff 2412845 20 Apr 12:01 compact_monitor_1_1776675694882.mp4
-rw-r--r-- 1 lukas staff 1852048 20 Apr 12:06 compact_monitor_1_1776676010514.mp4
-rw-r--r-- 1 lukas staff 4474440 20 Apr 12:11 compact_monitor_1_1776676315785.mp4
-rw-r--r-- 1 lukas staff 3041244 20 Apr 12:17 compact_monitor_1_1776676624932.mp4
-rw-r--r-- 1 lukas staff 953703 20 Apr 12:22 compact_monitor_1_1776676935457.mp4
-rw-r--r-- 1 lukas staff 204639 20 Apr 12:27 compact_monitor_1_1776677243573.mp4
-rw-r--r-- 1 lukas staff 1047573 20 Apr 12:32 compact_monitor_1_1776677555968.mp4
-rw-r--r-- 1 lukas staff 410146 20 Apr 12:37 compact_monitor_1_1776677869651.mp4
-rw-r--r-- 1 lukas staff 1097017 20 Apr 12:43 compact_monitor_1_1776678179263.mp4
-rw-r--r-- 1 lukas staff 649528 20 Apr 12:48 compact_monitor_1_1776678488504.mp4
-rw-r--r-- 1 lukas staff 620278 20 Apr 12:53 compact_monitor_1_1776678801739.mp4
-rw-r--r-- 1 lukas staff 1497201 20 Apr 12:58 compact_monitor_1_1776679110088.mp4
-rw-r--r-- 1 lukas staff 434578 20 Apr 13:03 compact_monitor_1_1776679419906.mp4
-rw-r--r-- 1 lukas staff 341751 20 Apr 13:08 compact_monitor_1_1776679730068.mp4
-rw-r--r-- 1 lukas staff 346717 20 Apr 13:14 compact_monitor_1_1776680038703.mp4
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lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-20 $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data $ cd ..
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:15] ========================================
[2026-04-21 10:40:15] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:15] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
[2026-04-21 10:40:15] ERROR: NAS not mounted at /Volumes/Test/screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ ~/.screenpipe/screenpipe_sync.sh 2026-04-20
[2026-04-21 10:40:39] ========================================
[2026-04-21 10:40:39] Screenpipe sync starting for: 2026-04-20
[2026-04-21 10:40:39] ========================================
[+00m00s] ▶ Preflight checks
Source DB: OK (4.5G)
NAS mount: OK /Volumes/Test/screenpipe
Archive DB: exists (3.0G)
Data dir: OK (192 files, 501M)
[+00m03s] ▶ Counting source rows for 2026-04-20
frames: 9093
elements: 687142
ui_events: 9970
ocr_text: 5971
meetings: 2
[+00m03s] ▶ Initialising tables, indexes, FTS
creating tables ✓ 0m00s
creating indexes ✓ 0m01s
creating FTS tables ✓ 0m00s
[+00m04s] ▶ Syncing data for 2026-04-20
video_chunks ✓ 0m00s
frames (9093 rows) ✓ 1m20s
ocr_text (5971 rows) ✓ 0m48s
ui_events (9970 rows) ✓ 0m01s
elements (687142 rows) ✓ 0m48s
meetings (2 rows) ✓ 0m00s
[+03m01s] ▶ Updating FTS indexes
elements_fts ✓ 1m27s
frames_fts ✓ 2m10s
ui_events_fts ✓ 0m03s
[+06m41s] ▶ Verifying DB
frames: 9093 / 9093 ✓
elements: 687142 / 687142 ✓
ui_events: 9970 / 9970 ✓
ocr_text: 5971 / 5971 ✓
meetings: 2 / 2 ✓
[+07m44s] ▶ Copying data folder for 2026-04-20
rsync 2026-04-20/ → NAS ✓ 0m31s (192 files, 501M)
[2026-04-21 10:48:54] Archive DB size: 3.8G
[2026-04-21 10:48:54] Total time: 8m15s
[2026-04-21 10:48:54] Sync complete for 2026-04-20
[2026-04-21 10:48:54] ========================================
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe
11G /Users/lukas/.screenpipe
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ du -sh ~/.screenpipe/*
4.0K /Users/lukas/.screenpipe/config.json
5.6G /Users/lukas/.screenpipe/data
5.3G /Users/lukas/.screenpipe/db.sqlite
64K /Users/lukas/.screenpipe/db.sqlite-shm
5.0M /Users/lukas/.screenpipe/db.sqlite-wal
36K /Users/lukas/.screenpipe/pipes
132K /Users/lukas/.screenpipe/screenpipe.2026-04-09.0.log
96K /Users/lukas/.screenpipe/screenpipe.2026-04-11.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-12.0.log
72K /Users/lukas/.screenpipe/screenpipe.2026-04-13.0.log
160K /Users/lukas/.screenpipe/screenpipe.2026-04-14.0.log
172K /Users/lukas/.screenpipe/screenpipe.2026-04-15.0.log
196K /Users/lukas/.screenpipe/screenpipe.2026-04-16.0.log
204K /Users/lukas/.screenpipe/screenpipe.2026-04-17.0.log
64K /Users/lukas/.screenpipe/screenpipe.2026-04-18.0.log
352K /Users/lukas/.screenpipe/screenpipe.2026-04-20.0.log
708K /Users/lukas/.screenpipe/screenpipe.2026-04-21.0.log
16K /Users/lukas/.screenpipe/screenpipe_sync.sh
28K /Users/lukas/.screenpipe/sync.log
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-stop
screenpipe stopped
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ sp-status
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe $ cd data/data/2026-04-21
lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/.screenpipe/data/data/2026-04-21 $ ll
total 907632
drwxr-xr-x 306 lukas staff 9792 21 Apr 20:18 .
drwxr-xr-x 14 lukas staff 448 21 Apr 09:09 ..
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's acti...
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Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.30868056,"top":0.125,"width":0.077430554,"height":0.054444443},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"bounds":{"left":0.30868056,"top":0.18777777,"width":0.074652776,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"bounds":{"left":0.30868056,"top":0.28111112,"width":0.10555556,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"bounds":{"left":0.30868056,"top":0.37444445,"width":0.108333334,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Private meetings shouldn’t be exposed via MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure data is structured to be easily combined with:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM (accounts, deals)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"external docs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Use consistent identifiers:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP is available only for Scale tier and above","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers who are on Capture tier should be able to access any of their data through MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide visibility into how external AI tools access Jiminny data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"what data was accessed by which external system when","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"identity - who made the request","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"specific queries/filters used","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"failed access attempts (especially cross-visibility-boundary attempts)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example from Atlassian -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example prompts to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expose Jiminny as a Connector in Claude","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"start the job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let it run in the background","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return a status like “in progress”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let the client come back for the result later","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For example - User asks in Claude:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"“Analyse all calls from this quarter and tell me the top 5 objections by segment.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"That might require:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"searching lots of calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"pulling many summaries/transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"aggregating results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of making Claude wait 45+ seconds, Jiminny could:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create an analysis job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return: job_id = 123, status = running","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"We need this in order to support:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"large-scale analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"multi-call aggregation across lots of data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"playlist generation across many calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"heavy recap/report generation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Creating a snippet through the MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Happy to help draft a dedicated Security & Compliance section if useful.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"15 Apr","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Expand","depth":21,"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Listen","depth":22,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Show more options","depth":20,"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Show thinking","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Gemini said","depth":20,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Gemini said","depth":21,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thank you for sharing the draft PRD for the","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":". It looks like a highly strategic initiative to transition Jiminny from a standalone platform into a foundational data layer for AI-driven revenue workflows.","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Here is a quick breakdown of the document as it currently stands:","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Executive Summary","depth":23,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Executive Summary","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Core Objective:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Build an MCP-based AI Knowledge Connector to expose Jiminny data (transcripts, summaries, deal context) to external AI tools like Claude, OpenAI, and Gemini.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Target Value:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Increases product stickiness, reduces manual data entry/copy-pasting, and achieves competitive parity with platforms like Gong and Avoma.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key Capabilities:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"* Call and deal-level data retrieval.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Semantic and keyword search.","depth":28,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Pre-built prompts, workflows, and skills (e.g., deal inspection, objection analysis).","depth":28,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Current Bottlenecks & Discussions:","depth":26,"bounds":{"left":0.23159721,"top":0.0,"width":0.19097222,"height":0.022777777},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"James Graham has flagged several critical security and compliance considerations (auth modeling, data minimization, key lifecycle, rate limiting, and GDPR downstream processing). Galya has integrated some of these into the technical requirements but pushed back on the GDPR point, noting that customers already export this data manually or via standard APIs.","depth":26,"bounds":{"left":0.23159721,"top":0.0,"width":0.21875,"height":0.31166667},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Since you shared the document without a specific prompt, how would you like to proceed—would you like help drafting a response to Galya's GDPR question, refining the technical requirements based on James's feedback, or summarizing this into a pitch for stakeholders?","depth":24,"bounds":{"left":0.20729166,"top":0.25111112,"width":0.2375,"height":0.16722222},"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's acti...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments...
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Objective Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows. Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"bounds":{"left":0.41805187,"top":0.19313647,"width":0.051861703,"height":0.11173184},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"bounds":{"left":0.36053857,"top":0.19553073,"width":0.019946808,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"bounds":{"left":0.41805187,"top":0.1963288,"width":0.03125,"height":0.038707104},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"bounds":{"left":0.41805187,"top":0.30806065,"width":0.010305851,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"bounds":{"left":0.41805187,"top":0.33040702,"width":0.043218084,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"bounds":{"left":0.41805187,"top":0.3527534,"width":0.04105718,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"bounds":{"left":0.41805187,"top":0.37509975,"width":0.016289894,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"bounds":{"left":0.41805187,"top":0.39744613,"width":0.024268618,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"bounds":{"left":0.41805187,"top":0.4197925,"width":0.051529255,"height":0.17278531},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"bounds":{"left":0.41805187,"top":0.59856343,"width":0.049700797,"height":0.10574621},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"bounds":{"left":0.41805187,"top":0.75458896,"width":0.033909574,"height":0.016759777},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"bounds":{"left":0.41805187,"top":0.7773344,"width":0.051030584,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"bounds":{"left":0.41805187,"top":0.8443735,"width":0.04637633,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"bounds":{"left":0.41805187,"top":0.9114126,"width":0.051363032,"height":0.0885874},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.41805187,"top":1.0,"width":0.03706782,"height":-0.0897845},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Trying to access private meeting - “Error: Access denied. 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This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. 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This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. 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Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. 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In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova...
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Objective Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows. Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"bounds":{"left":0.41805187,"top":0.19313647,"width":0.051861703,"height":0.11173184},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"bounds":{"left":0.36053857,"top":0.19553073,"width":0.019946808,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"bounds":{"left":0.41805187,"top":0.1963288,"width":0.03125,"height":0.038707104},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"bounds":{"left":0.41805187,"top":0.30806065,"width":0.010305851,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"bounds":{"left":0.41805187,"top":0.33040702,"width":0.043218084,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"bounds":{"left":0.41805187,"top":0.3527534,"width":0.04105718,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"bounds":{"left":0.41805187,"top":0.37509975,"width":0.016289894,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"bounds":{"left":0.41805187,"top":0.39744613,"width":0.024268618,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"bounds":{"left":0.41805187,"top":0.4197925,"width":0.051529255,"height":0.17278531},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"bounds":{"left":0.41805187,"top":0.59856343,"width":0.049700797,"height":0.10574621},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"bounds":{"left":0.41805187,"top":0.75458896,"width":0.033909574,"height":0.016759777},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"bounds":{"left":0.41805187,"top":0.7773344,"width":0.051030584,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"bounds":{"left":0.41805187,"top":0.8443735,"width":0.04637633,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"bounds":{"left":0.41805187,"top":0.9114126,"width":0.051363032,"height":0.0885874},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.41805187,"top":1.0,"width":0.03706782,"height":-0.0897845},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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-","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"get_deal_summary\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"deal_name\": \"ACME\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"responce:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"deal_name\": \"ACME\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"stage\": \"Negotiation\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"recent_activity\": [","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Demo call on 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The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. 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This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. 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Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. 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In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Attention","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"⚠️ Emerging MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Meeting data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM-linked context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI insights","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Sales assistant workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create snippets","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI sales assistant + CRM","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Strong CRM linkage","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Less focus on external knowledge layer","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Planhat -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Related content","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ask Jiminny Anything on Call level","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Hubspot app","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Product Vision & Strategy","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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5197246770639092577
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idle
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accessibility
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls...
|
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Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.30868056,"top":0.125,"width":0.077430554,"height":0.054444443},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"bounds":{"left":0.30868056,"top":0.18777777,"width":0.074652776,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"bounds":{"left":0.30868056,"top":0.28111112,"width":0.10555556,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"bounds":{"left":0.30868056,"top":0.37444445,"width":0.108333334,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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\"ACME\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"responce:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"deal_name\": \"ACME\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"stage\": \"Negotiation\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"recent_activity\": [","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Demo call on 2026-04-01\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Pricing discussion on 2026-04-03\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"],","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"risks\": [","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Pricing concerns\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Security review pending\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"], \"next_steps\": [","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Send follow-up to VP Sales\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"Share security documentation\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"]","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure the AI can easily understand the schema of the data coming from Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Models perform much better when tools have:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"clear names","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"rich descriptions","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"predictable schemas","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide clear, actionable error states for customers when MCP connections fail","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Error messages should guide agents toward solutions with specific suggestions and next steps.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Private meetings shouldn’t be exposed via MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure data is structured to be easily combined with:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM (accounts, deals)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"external docs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Use consistent identifiers:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP is available only for Scale tier and above","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers who are on Capture tier should be able to access any of their data through MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide visibility into how external AI tools access Jiminny data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"what data was accessed by which external system when","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"identity - who made the request","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"specific queries/filters used","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"failed access attempts (especially cross-visibility-boundary attempts)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example from Atlassian -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example prompts to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expose Jiminny as a Connector in Claude","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"start the job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let it run in the background","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return a status like “in progress”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let the client come back for the result later","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For example - User asks in Claude:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"“Analyse all calls from this quarter and tell me the top 5 objections by segment.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"That might require:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"searching lots of calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"pulling many summaries/transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"aggregating results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of making Claude wait 45+ seconds, Jiminny could:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create an analysis job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return: job_id = 123, status = running","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"We need this in order to support:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"large-scale analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"multi-call aggregation across lots of data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"playlist generation across many calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"heavy recap/report generation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Creating a snippet through the MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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style","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"optional audience","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve transcript, metadata, and structured insights.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Identify key topics, decisions, risks, and next steps.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Format output for the chosen audience.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Short or structured call summary with actions and risks","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Generate deal recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Prompt","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help reps and managers get a fast overview of a deal","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Summarise the current state of a deal based on recent calls and linked CRM context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Deal ID or account name","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"optional date range","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve calls and meetings linked to the deal.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Pull deal metadata and CRM-linked context.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Identify recent changes, blockers, risks, and next steps.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Summarise into a concise recap.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Deal recap with status, blockers, risks, and recommended next steps","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Prepare weekly recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Prompt","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help managers or reps review what changed over a time period","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Weekly recap of calls, themes, and actions for one rep, team, or account","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rep ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"team ID or account ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"time period","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve relevant calls and summaries for the selected time period.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Aggregate themes, action items, and changes.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Highlight notable risks, opportunities, and follow-ups.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Weekly recap with top themes, risks, opportunities, and actions","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Prepare deal review","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Workflow","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help reps and managers review deal status using multiple sources of context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Review a deal before pipeline review or forecast meeting","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Deal ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"optional date range","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve all recent calls, emails, and meetings tied to the deal.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Pull structured call summaries, score, action items, and key points.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Pull linked CRM context such as stage, contacts, and account details.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Format into a review-ready structure.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Deal review document with current status, risks, stakeholders, blockers, and next steps","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Weekly team recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Workflow","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help managers monitor activity and risk across a group of reps or accounts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"End-of-week team summary for sales leadership","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"date range","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve calls and structured insights across the team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Group by rep, account, or deal.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Identify recurring themes, major risks, strong calls, and missed follow-ups.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Highlight calls or deals that need attention.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team-level recap with patterns, key risks, notable wins, and action areas","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objection analysis across calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Workflow","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help teams identify patterns across multiple conversations","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Analyse pricing or competitor objections across recent calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Account ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"rep ID","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"keyword/topic","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"date range","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Search calls matching the topic or keyword.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve summaries, transcripts, and snippets where relevant.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Identify recurring objections and how they were handled.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Assess whether objections were resolved or remain open.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Summarise patterns and examples.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objection analysis with themes, frequency, examples, and suggested follow-up actions","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Build onboarding playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Workflow","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help enablement teams curate useful learning content faster","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Build a playlist of strong discovery, demo, or pricing calls for new hires","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Topic","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"call type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"rep/team filter","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"optional time period","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Search for calls matching the selected criteria.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rank or filter calls based on score, topics, or key moments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Identify useful snippets or full recordings.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Add selected calls/snippets into a playlist structure.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Generate short descriptions for each item.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Curated onboarding playlist with selected calls/snippets and descriptions","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Deal Inspection Skill","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Skill","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Give users a consistent, opinionated way to assess a deal","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude reviews a deal using a repeatable Jiminny methodology","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Deal ID or account name","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"optional review scope","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Determine whether the request is suitable for a deal inspection.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Apply a standard Jiminny review framework to assess deal health.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Present findings in a consistent structure with recommended actions.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Structured deal inspection with health assessment, red flags, and recommendations","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Manager Coaching Skill","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Skill","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help managers review calls consistently and identify coaching 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opportunities.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Apply a repeatable account review structure.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Summarise outcomes, open issues, and suggested next steps.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Structured QBR/account review summary with themes, risks, opportunities, and actions","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Snippet Builder Skill","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Skill","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Help users consistently capture and label useful moments from calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's acti...
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Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.30868056,"top":0.125,"width":0.077430554,"height":0.054444443},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"bounds":{"left":0.30868056,"top":0.18777777,"width":0.074652776,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"bounds":{"left":0.30868056,"top":0.28111112,"width":0.10555556,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"bounds":{"left":0.30868056,"top":0.37444445,"width":0.108333334,"height":0.085},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Private meetings shouldn’t be exposed via MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure data is structured to be easily combined with:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM (accounts, deals)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"external docs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Use consistent identifiers:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP is available only for Scale tier and above","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers who are on Capture tier should be able to access any of their data through MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide visibility into how external AI tools access Jiminny data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"what data was accessed by which external system when","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"identity - who made the request","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"specific queries/filters used","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"failed access attempts (especially cross-visibility-boundary attempts)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example from Atlassian -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example prompts to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expose Jiminny as a Connector in Claude","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"start the job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let it run in the background","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return a status like “in progress”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let the client come back for the result later","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For example - User asks in Claude:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"“Analyse all calls from this quarter and tell me the top 5 objections by segment.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"That might require:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"searching lots of calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"pulling many summaries/transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"aggregating results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of making Claude wait 45+ seconds, Jiminny could:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create an analysis job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return: job_id = 123, status = running","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"We need this in order to support:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"large-scale analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"multi-call aggregation across lots of data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"playlist generation across many calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"heavy recap/report generation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Creating a snippet through the MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. 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Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Expand","depth":21,"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Listen","depth":22,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Show more options","depth":20,"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Show thinking","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Gemini said","depth":20,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Gemini said","depth":21,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thank you for sharing the draft PRD for the","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":". It looks like a highly strategic initiative to transition Jiminny from a standalone platform into a foundational data layer for AI-driven revenue workflows.","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Here is a quick breakdown of the document as it currently stands:","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Executive Summary","depth":23,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Executive Summary","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Core Objective:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Build an MCP-based AI Knowledge Connector to expose Jiminny data (transcripts, summaries, deal context) to external AI tools like Claude, OpenAI, and Gemini.","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Target Value:","depth":26,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's acti...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's acti...
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Objective Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows. Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product. 👤 Target user Revenue teams using AI tools (Sales, CS, RevOps) Companies already experimenting with Claude / OpenAI Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc) 🤕 Pain point or problem Jiminny data is locked in the platform AI tools lack access to high-value conversation context Customers must manually export/copy transcripts No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people Peer pressure as almost all competitors have this 💥 Impact and benefits For customers Better AI outputs using real customer conversations Ability to build automated workflows across tools For Jiminny Increased product stickiness (embedded in workflows) Competitive parity with Gong / Avoma etc. 💡 Solution ideas Build an AI Knowledge Connector (MCP-based) that: Exposes Jiminny data (calls, transcripts, metadata) to AI tools Provides structured insights (summaries, action items, scoring etc.) Supports deal-level context Allows integration into customer-owned AI stacks (Claude + Zapier, etc.) Success metrics List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets). Goal Metric Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows % of customers connecting external AI tools Number of MCP/API calls per customer - and which ones are being used the most Decrease the manual copying of transcripts decrease by X % User interaction and design Simple setup flow: Generate API key / connect MCP Clear instructions for Claude / Zapier setup Provide: Example prompts for Claude Pre-built workflow templates for Zapier Clear documentation - with use cases 👉 Focus: usable by non-technical users Detailed Requirements List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification. Requirement Importance Notes Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI) HIGH Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack Allow customers to access call data through AI tools HIGH Expose Jiminny data: list calls (filter by date, user, account, deal) get call get transcript (speaker-separated) get call metadata search calls (keyword + semantic) Support filtering by: account / contact/ lead / deal jiminny user date range Allow customers to search and query calls using AI tools HIGH Support keyword and semantic search across conversations Provide structured insights so customers can generate better outputs HIGH For each call, expose: Summary Action items Key points Activity type Notes Call Score CRM information Allow customers to understand deal status across multiple calls/emails HIGH For each deal expose: calls/meetings/emails Identified risks contacts related to the deal with their job title linked account details all CRM field information that we have in DI + fields used for CRM filling example - get_deal_summary request - { \"tool\": \"get_deal_summary\", \"arguments\": { \"deal_name\": \"ACME\" } } responce: { \"deal_name\": \"ACME\", \"stage\": \"Negotiation\", \"recent_activity\": [ \"Demo call on 2026-04-01\", \"Pricing discussion on 2026-04-03\" ], \"risks\": [ \"Pricing concerns\", \"Security review pending\" ], \"next_steps\": [ \"Send follow-up to VP Sales\", \"Share security documentation\" ] } Ensure the AI can easily understand the schema of the data coming from Jiminny HIGH Models perform much better when tools have: clear names rich descriptions predictable schemas Provide clear, actionable error states for customers when MCP connections fail HIGH Error messages should guide agents toward solutions with specific suggestions and next steps. Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.” Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.” Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.” Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.” Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.” Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.” No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.” Allow customers to securely control who and what data is accessible externally HIGH Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well. Private meetings shouldn’t be exposed via MCP HIGH When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP. Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows HIGH Ensure data is structured to be easily combined with: CRM (accounts, deals) external docs Use consistent identifiers: account IDs deal IDs MCP is available only for Scale tier and above HIGH Customers who are on Capture tier should be able to access any of their data through MCP. This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working. Provide visibility into how external AI tools access Jiminny data HIGH Audit logs: what data was accessed by which external system when identity - who made the request specific queries/filters used failed access attempts (especially cross-visibility-boundary attempts) Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it. example from Atlassian - Provide customers with example prompts to get started quickly HIGH MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments. See examples in table below. Expose Jiminny as a Connector in Claude medium Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny Provide customers with example workflows to get started quickly medium A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome. See examples in table below. Allow customers to use predefined Jiminny skills for common workflows medium Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job. Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com See examples in table below. Jiminny UI widget for OpenAI medium The reason to have this is to make certain Jiminny use cases much easier than pure chat. Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it. For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface. Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section. Allow customers to run long-running analyses asynchronously and retrieve progress/results low Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to: start the job let it run in the background return a status like “in progress” let the client come back for the result later For example - User asks in Claude: “Analyse all calls from this quarter and tell me the top 5 objections by segment.” That might require: searching lots of calls pulling many summaries/transcripts aggregating results Instead of making Claude wait 45+ seconds, Jiminny could: create an analysis job return: job_id = 123, status = running We need this in order to support: large-scale analysis multi-call aggregation across lots of data playlist generation across many calls heavy recap/report generation Creating a snippet through the MCP low Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team. example request: { \"tool\": \"create_snippet\", \"arguments\": { \"call_id\": \"call_123\", \"start_time\": \"00:18:24\", \"end_time\": \"00:19:10\", \"title\": \"Pricing objection\" } } example response: { \"snippet_id\": \"snip_987\", \"title\": \"Pricing objection\", \"share_url\": \"https://app.jiminny.com/snippets/snip_987\" } Ability to add recordings or snippets to a playlist low Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes Allow AI tools to read reusable Jiminny resources low fathom Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be: current deal snapshot account summary weekly rep recap approved talk tracks / objection handling guidance curated playlists or snippet libraries This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls. Ability to write coaching notes in Jiminny through MCP low What we want to do for prompts/worflows and skills Capability Type User value / job to be done Example Jiminny use case Inputs Steps performed Output Draft follow-up email Prompt Help reps quickly create tailored follow-ups after calls Use the latest customer call to draft an email with recap and next steps Call ID optional tone optional recipient type Retrieve call summary and action items from Jiminny. Pull key points, commitments, and next steps. Apply the chosen tone and structure. Draft the email in a consistent format. Customer-ready follow-up email draft Summarise call Prompt Help users quickly extract the most important points from a conversation Generate a concise summary of one call for internal or external use Call ID optional summary style optional audience Retrieve transcript, metadata, and structured insights. Identify key topics, decisions, risks, and next steps. Format output for the chosen audience. Short or structured call summary with actions and risks Generate deal recap Prompt Help reps and managers get a fast overview of a deal Summarise the current state of a deal based on recent calls and linked CRM context Deal ID or account name optional date range Retrieve calls and meetings linked to the deal. Pull deal metadata and CRM-linked context. Identify recent changes, blockers, risks, and next steps. Summarise into a concise recap. Deal recap with status, blockers, risks, and recommended next steps Prepare weekly recap Prompt Help managers or reps review what changed over a time period Weekly recap of calls, themes, and actions for one rep, team, or account Rep ID team ID or account ID time period Retrieve relevant calls and summaries for the selected time period. Aggregate themes, action items, and changes. Highlight notable risks, opportunities, and follow-ups. Weekly recap with top themes, risks, opportunities, and actions Prepare deal review Workflow Help reps and managers review deal status using multiple sources of context Review a deal before pipeline review or forecast meeting Deal ID optional date range Retrieve all recent calls, emails, and meetings tied to the deal. Pull structured call summaries, score, action items, and key points. Pull linked CRM context such as stage, contacts, and account details. Aggregate open risks, unresolved objections, stakeholder gaps, and next steps. Format into a review-ready structure. Deal review document with current status, risks, stakeholders, blockers, and next steps Weekly team recap Workflow Help managers monitor activity and risk across a group of reps or accounts End-of-week team summary for sales leadership Team ID date range Retrieve calls and structured insights across the team. Group by rep, account, or deal. Identify recurring themes, major risks, strong calls, and missed follow-ups. Highlight calls or deals that need attention. Team-level recap with patterns, key risks, notable wins, and action areas Objection analysis across calls Workflow Help teams identify patterns across multiple conversations Analyse pricing or competitor objections across recent calls Account ID deal ID rep ID keyword/topic date range Search calls matching the topic or keyword. Retrieve summaries, transcripts, and snippets where relevant. Identify recurring objections and how they were handled. Assess whether objections were resolved or remain open. Summarise patterns and examples. Objection analysis with themes, frequency, examples, and suggested follow-up actions Build onboarding playlist Workflow Help enablement teams curate useful learning content faster Build a playlist of strong discovery, demo, or pricing calls for new hires Topic call type rep/team filter optional time period Search for calls matching the selected criteria. Rank or filter calls based on score, topics, or key moments. Identify useful snippets or full recordings. Add selected calls/snippets into a playlist structure. Generate short descriptions for each item. Curated onboarding playlist with selected calls/snippets and descriptions Deal Inspection Skill Skill Give users a consistent, opinionated way to assess a deal Claude reviews a deal using a repeatable Jiminny methodology Deal ID or account name optional review scope Determine whether the request is suitable for a deal inspection. Retrieve relevant calls, summaries, CRM context, stakeholders, and risks. Apply a standard Jiminny review framework to assess deal health. Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs. Present findings in a consistent structure with recommended actions. Structured deal inspection with health assessment, red flags, and recommendations Manager Coaching Skill Skill Help managers review calls consistently and identify coaching moments Analyse a rep’s call and surface strengths, gaps, and examples for coaching Call ID optional rep ID optional coaching focus Retrieve transcript, score, summary, and key moments from the call. Evaluate the conversation against a coaching framework. Identify what went well and where the rep could improve. Suggest moments to clip as snippets. Recommend coaching actions or playlist additions. Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions CSM / QBR Prep Skill Skill Help CS or AM teams prepare structured customer reviews from conversations Generate an account review or QBR-style summary from recent customer interactions Account ID, optional time period Retrieve all recent calls, emails, and account-linked context. Aggregate themes, requests, blockers, sentiment shifts, and opportunities. Apply a repeatable account review structure. Summarise outcomes, open issues, and suggested next steps. Structured QBR/account review summary with themes, risks, opportunities, and actions Snippet Builder Skill Skill Help users consistently capture and label useful moments from calls Identify useful moments in a call and convert them into reusable snippets Call ID, optional focus area such as pricing, objection, competitor, discovery Retrieve transcript, recording timeline, and call insights. Detect moments matching the requested focus area. Propose snippet start/end times and titles. Tag snippets by type or theme. Optionally save them or add them to a playlist. One or more proposed or saved snippets with title, timing, and tags 💡 Technical details Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Open Questions Track unresolved issues or decisions that need to be made. Update as answers become available. Question Answer Date Answered Competitor research Competitor MCP Availability Core Capabilities Advanced Capabilities Positioning Key Strength Key Weakness Gong ✅ Mature MCP List/search calls Get transcripts get Call metadata Deal intelligence Scorecards, analytics CRM context Enterprise data layer Deep data + ecosystem integrations Limited opinionated AI workflows Avoma ✅ Mature MCP list_meetings get_meeting get_transcript key topics Deal fields/Deal level analysis Coaching/Scoring CRM context pushing insights into Notion / Confluence AI-ready meeting intelligence Strongest “outputs” layer Mostly pull-based interactions Fathom ✅ MCP list/search meetings get transcript get summary/action items Team/org context Webhooks (event-based triggers) get_weekly_recap aggregated action items across meetings creating webhooks directly from the MCP server Lightweight meeting data access Includes summaries + actions Limited analytics depth Grain ✅ Basic MCP get meetings download transcripts Notes Deals Scorecards Data access utility Simple + accessible Low sophistication, sometimes browser-based Outreach ⚠️ MCP (workflow-focused) Search sequences Emails Meetings (Kaia) account / prospect / opportunity lookups Workflow automation Multi-system orchestration Revenue workflow engine End-to-end GTM workflows Less depth in conversation data Attention ⚠️ Emerging MCP Meeting data Transcripts CRM-linked context AI insights Sales assistant workflows create snippets AI sales assistant + CRM Strong CRM linkage Less focus on external knowledge layer Planhat - Related content Ask Jiminny Anything on Call level Galya Dimitrova Hubspot app Galya Dimitrova Product Vision & Strategy Galya Dimitrova Automated CRM Filling Simona Georgieva (Deactivated) Competitive analysis Galya Dimitrova AI agent ideas Steliyan Georgiev Comments James Graham 9 Apr A few areas around Security & Compliance that need more depth before this moves beyond draft: Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate. Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped. No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this. GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up. Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users. Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns. Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this. Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate. Happy to help draft a dedicated Security & Compliance section if useful. Galya Dimitrova 15 Apr Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":21,"bounds":{"left":0.41805187,"top":0.19313647,"width":0.051861703,"height":0.11173184},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"You said","depth":23,"bounds":{"left":0.36053857,"top":0.19553073,"width":0.019946808,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":23,"bounds":{"left":0.41805187,"top":0.1963288,"width":0.03125,"height":0.038707104},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Epic","depth":23,"bounds":{"left":0.41805187,"top":0.30806065,"width":0.010305851,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Link to Epik in Jira","depth":23,"bounds":{"left":0.41805187,"top":0.33040702,"width":0.043218084,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Document status","depth":23,"bounds":{"left":0.41805187,"top":0.3527534,"width":0.04105718,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"DRAFT","depth":23,"bounds":{"left":0.41805187,"top":0.37509975,"width":0.016289894,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Objective","depth":23,"bounds":{"left":0.41805187,"top":0.39744613,"width":0.024268618,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.","depth":23,"bounds":{"left":0.41805187,"top":0.4197925,"width":0.051529255,"height":0.17278531},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.","depth":23,"bounds":{"left":0.41805187,"top":0.59856343,"width":0.049700797,"height":0.10574621},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"👤 Target user","depth":23,"bounds":{"left":0.41805187,"top":0.75458896,"width":0.033909574,"height":0.016759777},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Revenue teams using AI tools (Sales, CS, RevOps)","depth":23,"bounds":{"left":0.41805187,"top":0.7773344,"width":0.051030584,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Companies already experimenting with Claude / OpenAI","depth":23,"bounds":{"left":0.41805187,"top":0.8443735,"width":0.04637633,"height":0.061053474},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)","depth":23,"bounds":{"left":0.41805187,"top":0.9114126,"width":0.051363032,"height":0.0885874},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"🤕 Pain point or problem","depth":23,"bounds":{"left":0.41805187,"top":1.0,"width":0.03706782,"height":-0.0897845},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny data is locked in the platform","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"AI tools lack access to high-value conversation context","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers must manually export/copy transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No easy way to combine calls with CRM + docs + other info - 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This is not a data or permissions issue — please retry in a few minutes.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to securely control who and what data is accessible externally","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Private meetings shouldn’t be exposed via MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ensure data is structured to be easily combined with:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"CRM (accounts, deals)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"external docs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Use consistent identifiers:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"deal IDs","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP is available only for Scale tier and above","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customers who are on Capture tier should be able to access any of their data through MCP.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide visibility into how external AI tools access Jiminny data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"what data was accessed by which external system when","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"identity - who made the request","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"specific queries/filters used","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"failed access attempts (especially cross-visibility-boundary attempts)","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example from Atlassian -","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example prompts to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"HIGH","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expose Jiminny as a Connector in Claude","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Provide customers with example workflows to get started quickly","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to use predefined Jiminny skills for common workflows","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"See examples in table below.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny UI widget for OpenAI","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"medium","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"The reason to have this is to make certain Jiminny use cases much easier than pure chat.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to run long-running analyses asynchronously and retrieve progress/results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"start the job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let it run in the background","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return a status like “in progress”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"let the client come back for the result later","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"For example - User asks in Claude:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"“Analyse all calls from this quarter and tell me the top 5 objections by segment.”","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"That might require:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"searching lots of calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"pulling many summaries/transcripts","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"aggregating results","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Instead of making Claude wait 45+ seconds, Jiminny could:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"create an analysis job","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"return: job_id = 123, status = running","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"We need this in order to support:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"large-scale analysis","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"multi-call aggregation across lots of data","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"playlist generation across many calls","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"heavy recap/report generation","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Creating a snippet through the MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example request:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"tool\": \"create_snippet\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"arguments\": {","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"call_id\": \"call_123\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"start_time\": \"00:18:24\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"end_time\": \"00:19:10\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"example response:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"{","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"snippet_id\": \"snip_987\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"title\": \"Pricing objection\",","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"\"share_url\": \"https://app.jiminny.com/snippets/snip_987\"","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"}","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to add recordings or snippets to a playlist","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Allow AI tools to read reusable Jiminny resources","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"fathom","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"current deal snapshot","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"account summary","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"weekly rep recap","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"approved talk tracks / objection handling guidance","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"curated playlists or snippet libraries","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Ability to write coaching notes in Jiminny through MCP","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"low","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"What we want to do for prompts/worflows and skills","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Capability","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Type","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"User value / job to be done","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Example Jiminny use 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Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Team visibility enforcement should be its own HIGH requirement. The current note under access control (\"ensure MCP only exposes data user has access to\") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Audit logs should go deeper. Current spec (what data, which system, when) is a start. Add: identity behind the key, specific queries/filters used, and failed access attempts (especially cross-visibility-boundary attempts). Enterprise compliance teams will expect this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Downgrade handling. Doc says Scale tier and above, but doesn't say what happens on downgrade. Keys should auto-deactivate.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Happy to help draft a dedicated Security & Compliance section if useful.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Galya Dimitrova","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"15 Apr","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thanks for the input @James Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.","depth":23,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Expand","depth":21,"bounds":{"left":0.46991357,"top":0.19313647,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Listen","depth":22,"bounds":{"left":0.47523272,"top":0.3367917,"width":0.013297873,"height":0.031923383},"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Show more options","depth":20,"bounds":{"left":0.47523272,"top":0.3312051,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Show thinking","depth":26,"bounds":{"left":0.3828125,"top":0.33918595,"width":0.030917553,"height":0.014764565},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Gemini said","depth":20,"bounds":{"left":0.3804854,"top":0.38068634,"width":0.0003324468,"height":0.0007980846},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Gemini said","depth":21,"bounds":{"left":0.3804854,"top":0.38268158,"width":0.04105718,"height":0.01915403},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Thank you for sharing the draft PRD for the","depth":24,"bounds":{"left":0.3695146,"top":0.39026338,"width":0.10521942,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jiminny MCP Connector","depth":24,"bounds":{"left":0.3695146,"top":0.41101357,"width":0.0625,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":". It looks like a highly strategic initiative to transition Jiminny from a standalone platform into a foundational data layer for AI-driven revenue workflows.","depth":24,"bounds":{"left":0.3695146,"top":0.41101357,"width":0.11319814,"height":0.07861133},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Here is a quick breakdown of the document as it currently stands:","depth":24,"bounds":{"left":0.3695146,"top":0.5067837,"width":0.11635638,"height":0.037110932},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Executive Summary","depth":23,"bounds":{"left":0.3695146,"top":0.56823623,"width":0.11635638,"height":0.01915403},"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Executive Summary","depth":24,"bounds":{"left":0.3695146,"top":0.5698324,"width":0.051363032,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Core Objective:","depth":26,"bounds":{"left":0.38115028,"top":0.5961692,"width":0.040392287,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Build an MCP-based AI Knowledge Connector to expose Jiminny data (transcripts, summaries, deal context) to external AI tools like Claude, OpenAI, and Gemini.","depth":26,"bounds":{"left":0.38115028,"top":0.5961692,"width":0.10472074,"height":0.09936153},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Target Value:","depth":26,"bounds":{"left":0.38115028,"top":0.70630485,"width":0.03374335,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Increases product stickiness, reduces manual data entry/copy-pasting, and achieves competitive parity with platforms like Gong and Avoma.","depth":26,"bounds":{"left":0.38115028,"top":0.70630485,"width":0.10305851,"height":0.07861133},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Key Capabilities:","depth":26,"bounds":{"left":0.38115028,"top":0.79569036,"width":0.043550532,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"* Call and deal-level data retrieval.","depth":26,"bounds":{"left":0.38115028,"top":0.79569036,"width":0.09458112,"height":0.037110932},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Semantic and keyword search.","depth":28,"bounds":{"left":0.39145613,"top":0.8435754,"width":0.073803194,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Pre-built prompts, workflows, and skills (e.g., deal inspection, objection analysis).","depth":28,"bounds":{"left":0.39145613,"top":0.8707103,"width":0.08976064,"height":0.057861134},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Current Bottlenecks & Discussions:","depth":26,"bounds":{"left":0.38115028,"top":0.9393456,"width":0.09142287,"height":0.016360734},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"James Graham has flagged several critical security and compliance considerations (auth modeling, data minimization, key lifecycle, rate limiting, and GDPR downstream processing). Galya has integrated some of these into the technical requirements but pushed back on the GDPR point, noting that customers already export this data manually or via standard APIs.","depth":26,"bounds":{"left":0.38115028,"top":0.9393456,"width":0.10472074,"height":0.0606544},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Since you shared the document without a specific prompt, how would you like to proceed—would you like help drafting a response to Galya's GDPR question, refining the technical requirements based on James's feedback, or summarizing this into a pitch for stakeholders?","depth":24,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXTextArea","text":"Enter a prompt for Gemini\nencrypted","depth":20,"bounds":{"left":0.37416887,"top":0.8104549,"width":0.10638298,"height":0.01915403},"value":"Enter a prompt for Gemini\nencrypted","help_text":"","role_description":"text entry area","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Enter a prompt for Gemini","depth":21,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"encrypted","depth":21,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open upload file menu","depth":20,"bounds":{"left":0.37017953,"top":0.8447725,"width":0.013297873,"height":0.031923383},"role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tools","depth":18,"bounds":{"left":0.38613698,"top":0.8447725,"width":0.013297873,"height":0.031923383},"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open mode picker","depth":20,"bounds":{"left":0.4431516,"top":0.8439745,"width":0.026097074,"height":0.031923383},"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Pro","depth":23,"bounds":{"left":0.44847074,"top":0.8527534,"width":0.007480053,"height":0.014764565},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXCheckBox","text":"Microphone","depth":19,"bounds":{"left":0.47124335,"top":0.8439745,"width":0.013297873,"height":0.031923383},"role_description":"toggle button","subrole":"AXToggle","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Your Jiminny chats aren’t used to improve our models. Gemini is AI and can make mistakes, including about people.","depth":17,"bounds":{"left":0.3665226,"top":0.896249,"width":0.12167553,"height":0.025139665},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXLink","text":"Your privacy & Gemini Opens in a new window","depth":17,"bounds":{"left":0.40724733,"top":0.92178774,"width":0.040226065,"height":0.012370312},"help_text":"","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Your privacy & Gemini","depth":18,"bounds":{"left":0.40724733,"top":0.92178774,"width":0.040226065,"height":0.012370312},"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Opens in a new window","depth":19,"bounds":{"left":0.36053857,"top":0.92098963,"width":0.043218084,"height":0.012370312},"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 2 Q2 - Platform Team - Scrum Board Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST [URL_WITH_CREDENTIALS] Graham . I made the product related changes in the table and for the rest I left them as a note in the Technical section for the team to look at when they start looking at this. I wonder about your points related to GDPR. Currently multiple customers are using the Customer API/zapier to feed this data to AI and BI tools. They are also manually exporting transcripts and other information from the platform and feeding it to AI tools. I don’t get how MCP is so much different that all of these and why it will introduce new data processors (which are already being utilised) and would require any changes to the consent provided by participants.
You said
Jiminny MCP Connector
Epic
Link to Epik in Jira
Document status
DRAFT
Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a data layer for AI-driven revenue workflows, not just a standalone product.
👤 Target user
Revenue teams using AI tools (Sales, CS, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
Build an AI Knowledge Connector (MCP-based) that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides structured insights (summaries, action items, scoring etc.)
Supports deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
Metric
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of MCP/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
User interaction and design
Simple setup flow:
Generate API key / connect MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus: usable by non-technical users
Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
Importance
Notes
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide MCP endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in DI + fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",
"stage": "Negotiation",
"recent_activity": [
"Demo call on 2026-04-01",
"Pricing discussion on 2026-04-03"
],
"risks": [
"Pricing concerns",
"Security review pending"
], "next_steps": [
"Send follow-up to VP Sales",
"Share security documentation"
]
}
Ensure the AI can easily understand the schema of the data coming from Jiminny
HIGH
Models perform much better when tools have:
clear names
rich descriptions
predictable schemas
Provide clear, actionable error states for customers when MCP connections fail
HIGH
Error messages should guide agents toward solutions with specific suggestions and next steps.
Expired or revoked key — “Error: Authentication failed. The API key used to access Jiminny has been revoked or has expired. Please ask your Jiminny admin to generate a new API key in Settings > Organization > General and reconnect the MCP server.”
Rate limit hit — “Error: Rate limit exceeded. Too many requests have been made to the Jiminny MCP server in a short period. Please wait 60 seconds before retrying.”
Permissions mismatch — if a user tries to access data outside their team visibility settings - “Error: Access denied. The requested call (call_id: [X]) is outside your team's visibility settings in Jiminny. Only calls within your permitted scope are accessible.”
Trying to access private meeting - “Error: Access denied. This meeting has been marked as private by the host and cannot be accessed through the MCP connector. Try requesting a different call or ask the meeting host to change the visibility settings in Jiminny.”
Downgraded/Capture account — if a customer's plan drops below Scale tier or the Customer is on Capture in the first place - “Error: MCP access unavailable. The Jiminny MCP connector is available on the Scale plan and above. Your account does not currently have an active Scale subscription.”
Jiminny-side outage — “Error:Jiminny is temporarily unavailable (status 503). This is not a data or permissions issue — please retry in a few minutes.”
No data found - “Error:No calls found matching your criteria. Try adjusting your filters — for example, widening the date range, removing the account filter, or checking the rep name is spelled correctly in Jiminny.”
Allow customers to securely control who and what data is accessible externally
HIGH
Ensure MCP only exposes data user has access to - based on team visibility settings. This means that if a user is not allow to access calls/deals in Jiminny UI then they shouldn’t be able to access those through the MCP as well.
Private meetings shouldn’t be exposed via MCP
HIGH
When a meetings is set to Private then the information about it shouldn’t be exposed through the MCP.
Ensure Jiminny data can be combined with other sources (e.g. CRM, docs) in AI workflows
HIGH
Ensure data is structured to be easily combined with:
CRM (accounts, deals)
external docs
Use consistent identifiers:
account IDs
deal IDs
MCP is available only for Scale tier and above
HIGH
Customers who are on Capture tier should be able to access any of their data through MCP.
This should also cover the scenario when a customer has been on Scale but then downgrades to Capture - their MCP access should stop working.
Provide visibility into how external AI tools access Jiminny data
HIGH
Audit logs:
what data was accessed by which external system when
identity - who made the request
specific queries/filters used
failed access attempts (especially cross-visibility-boundary attempts)
Admins should be able to access the logs from the org settings.We can start with a csv export before building a specific page for it.
example from Atlassian -
Provide customers with example prompts to get started quickly
HIGH
MCP prompts are explicitly defined as prompt templates that clients can discover and call with arguments.
See examples in table below.
Expose Jiminny as a Connector in Claude
medium
Competitors like Fathom are listed as Connectors in Claude. This will make it easier for customers to find us and to connect Jiminny
Provide customers with example workflows to get started quickly
medium
A workflow is usually multiple steps, maybe multiple tools, still focused on one outcome.
See examples in table below.
Allow customers to use predefined Jiminny skills for common workflows
medium
Anthropic describes Skills as folders that include instructions, scripts, and resources that Claude can load when relevant, and as a way to teach Claude repeatable workflows, preferences, and domain expertise once instead of re-explaining them every time. Skills - a reusable package of behavior that can include prompts, instructions, resources, and sometimes scripts/tools for a broader job.
Claude skills - https://resources.anthropic.com/hubfs/The-Complete-Guide-to-Building-Skill-for-Claude.pdf?hsLang=en&utm_source=chatgpt.com
See examples in table below.
Jiminny UI widget for OpenAI
medium
The reason to have this is to make certain Jiminny use cases much easier than pure chat.
Instead of ChatGPT only replying with text like “Here are the last 5 ACME calls,” it could also show a visual Jiminny card or mini-app inside the chat. That widget could list calls, show a deal summary, let the user filter by rep/date/account, open a transcript section, or save a snippet—while the conversation continues in normal chat alongside it.
For Jiminny, the best widget use cases are the ones where users need to browse or compare rather than ask one-off questions. A strong example is deal review: the user asks ChatGPT, “What is the status of the ACME deal?” ChatGPT calls your Jiminny MCP tools, and the widget shows a compact deal view with recent calls, risks, next steps, stakeholders, and links to transcripts/snippets. The chat can still summarize the answer in words, but the widget gives a clearer, scannable interface.
Another good Jiminny widget use case is call search and exploration. A text answer can say “I found 12 calls mentioning pricing objections,” but a widget could show a sortable list with date, rep, account, score, and objection count, then let the user click into one call to see the exact excerpt or jump to a transcript section.
Allow customers to run long-running analyses asynchronously and retrieve progress/results
low
Some requests/questions require analysis of Hugh volumes of data. For those, it may be better to:
start the job
let it run in the background
return a status like “in progress”
let the client come back for the result later
For example - User asks in Claude:
“Analyse all calls from this quarter and tell me the top 5 objections by segment.”
That might require:
searching lots of calls
pulling many summaries/transcripts
aggregating results
Instead of making Claude wait 45+ seconds, Jiminny could:
create an analysis job
return: job_id = 123, status = running
We need this in order to support:
large-scale analysis
multi-call aggregation across lots of data
playlist generation across many calls
heavy recap/report generation
Creating a snippet through the MCP
low
Create a shareable snippet from a call recording by specifying a time range. Useful for highlighting key moments — objection handling, pricing discussions, competitive mentions — and sharing them with your team.
example request:
{
"tool": "create_snippet",
"arguments": {
"call_id": "call_123",
"start_time": "00:18:24",
"end_time": "00:19:10",
"title": "Pricing objection"
}
}
example response:
{
"snippet_id": "snip_987",
"title": "Pricing objection",
"share_url": "https://app.jiminny.com/snippets/snip_987"
}
Ability to add recordings or snippets to a playlist
low
Allow customers to create libraries of calls automatically. They can use those for onboarding or other purposes
Allow AI tools to read reusable Jiminny resources
low
fathom
Resources are useful for data that should be read consistently rather than recomputed every time. In Jiminny terms, that could be:
current deal snapshot
account summary
weekly rep recap
approved talk tracks / objection handling guidance
curated playlists or snippet libraries
This is useful because an AI can consume these directly as context, instead of repeatedly stitching together many tool calls.
Ability to write coaching notes in Jiminny through MCP
low
What we want to do for prompts/worflows and skills
Capability
Type
User value / job to be done
Example Jiminny use case
Inputs
Steps performed
Output
Draft follow-up email
Prompt
Help reps quickly create tailored follow-ups after calls
Use the latest customer call to draft an email with recap and next steps
Call ID
optional tone
optional recipient type
Retrieve call summary and action items from Jiminny.
Pull key points, commitments, and next steps.
Apply the chosen tone and structure.
Draft the email in a consistent format.
Customer-ready follow-up email draft
Summarise call
Prompt
Help users quickly extract the most important points from a conversation
Generate a concise summary of one call for internal or external use
Call ID
optional summary style
optional audience
Retrieve transcript, metadata, and structured insights.
Identify key topics, decisions, risks, and next steps.
Format output for the chosen audience.
Short or structured call summary with actions and risks
Generate deal recap
Prompt
Help reps and managers get a fast overview of a deal
Summarise the current state of a deal based on recent calls and linked CRM context
Deal ID or account name
optional date range
Retrieve calls and meetings linked to the deal.
Pull deal metadata and CRM-linked context.
Identify recent changes, blockers, risks, and next steps.
Summarise into a concise recap.
Deal recap with status, blockers, risks, and recommended next steps
Prepare weekly recap
Prompt
Help managers or reps review what changed over a time period
Weekly recap of calls, themes, and actions for one rep, team, or account
Rep ID
team ID or account ID
time period
Retrieve relevant calls and summaries for the selected time period.
Aggregate themes, action items, and changes.
Highlight notable risks, opportunities, and follow-ups.
Weekly recap with top themes, risks, opportunities, and actions
Prepare deal review
Workflow
Help reps and managers review deal status using multiple sources of context
Review a deal before pipeline review or forecast meeting
Deal ID
optional date range
Retrieve all recent calls, emails, and meetings tied to the deal.
Pull structured call summaries, score, action items, and key points.
Pull linked CRM context such as stage, contacts, and account details.
Aggregate open risks, unresolved objections, stakeholder gaps, and next steps.
Format into a review-ready structure.
Deal review document with current status, risks, stakeholders, blockers, and next steps
Weekly team recap
Workflow
Help managers monitor activity and risk across a group of reps or accounts
End-of-week team summary for sales leadership
Team ID
date range
Retrieve calls and structured insights across the team.
Group by rep, account, or deal.
Identify recurring themes, major risks, strong calls, and missed follow-ups.
Highlight calls or deals that need attention.
Team-level recap with patterns, key risks, notable wins, and action areas
Objection analysis across calls
Workflow
Help teams identify patterns across multiple conversations
Analyse pricing or competitor objections across recent calls
Account ID
deal ID
rep ID
keyword/topic
date range
Search calls matching the topic or keyword.
Retrieve summaries, transcripts, and snippets where relevant.
Identify recurring objections and how they were handled.
Assess whether objections were resolved or remain open.
Summarise patterns and examples.
Objection analysis with themes, frequency, examples, and suggested follow-up actions
Build onboarding playlist
Workflow
Help enablement teams curate useful learning content faster
Build a playlist of strong discovery, demo, or pricing calls for new hires
Topic
call type
rep/team filter
optional time period
Search for calls matching the selected criteria.
Rank or filter calls based on score, topics, or key moments.
Identify useful snippets or full recordings.
Add selected calls/snippets into a playlist structure.
Generate short descriptions for each item.
Curated onboarding playlist with selected calls/snippets and descriptions
Deal Inspection Skill
Skill
Give users a consistent, opinionated way to assess a deal
Claude reviews a deal using a repeatable Jiminny methodology
Deal ID or account name
optional review scope
Determine whether the request is suitable for a deal inspection.
Retrieve relevant calls, summaries, CRM context, stakeholders, and risks.
Apply a standard Jiminny review framework to assess deal health.
Look for missing next steps, unresolved objections, stakeholder gaps, and warning signs.
Present findings in a consistent structure with recommended actions.
Structured deal inspection with health assessment, red flags, and recommendations
Manager Coaching Skill
Skill
Help managers review calls consistently and identify coaching moments
Analyse a rep’s call and surface strengths, gaps, and examples for coaching
Call ID
optional rep ID
optional coaching focus
Retrieve transcript, score, summary, and key moments from the call.
Evaluate the conversation against a coaching framework.
Identify what went well and where the rep could improve.
Suggest moments to clip as snippets.
Recommend coaching actions or playlist additions.
Coaching review with strengths, gaps, snippet suggestions, and recommended coaching actions
CSM / QBR Prep Skill
Skill
Help CS or AM teams prepare structured customer reviews from conversations
Generate an account review or QBR-style summary from recent customer interactions
Account ID, optional time period
Retrieve all recent calls, emails, and account-linked context.
Aggregate themes, requests, blockers, sentiment shifts, and opportunities.
Apply a repeatable account review structure.
Summarise outcomes, open issues, and suggested next steps.
Structured QBR/account review summary with themes, risks, opportunities, and actions
Snippet Builder Skill
Skill
Help users consistently capture and label useful moments from calls
Identify useful moments in a call and convert them into reusable snippets
Call ID, optional focus area such as pricing, objection, competitor, discovery
Retrieve transcript, recording timeline, and call insights.
Detect moments matching the requested focus area.
Propose snippet start/end times and titles.
Tag snippets by type or theme.
Optionally save them or add them to a playlist.
One or more proposed or saved snippets with title, timing, and tags
💡 Technical details
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's active key is a data leak. Need: revocation, optional expiry, alerts on stale keys, and consider whether keys should be tied to service accounts rather than personal users.
Rate limiting should be HIGH. A compromised key or misconfigured automation could bulk-export an entire customer's call history. Need per-key rate limits and anomaly detection on unusual access patterns.
Open Questions
Track unresolved issues or decisions that need to be made. Update as answers become available.
Question
Answer
Date Answered
Competitor research
Competitor
MCP Availability
Core Capabilities
Advanced Capabilities
Positioning
Key Strength
Key Weakness
Gong
✅ Mature MCP
List/search calls
Get transcripts
get Call metadata
Deal intelligence
Scorecards, analytics
CRM context
Enterprise data layer
Deep data + ecosystem integrations
Limited opinionated AI workflows
Avoma
✅ Mature MCP
list_meetings
get_meeting
get_transcript
key topics
Deal fields/Deal level analysis
Coaching/Scoring
CRM context
pushing insights into Notion / Confluence
AI-ready meeting intelligence
Strongest “outputs” layer
Mostly pull-based interactions
Fathom
✅ MCP
list/search meetings
get transcript
get summary/action items
Team/org context
Webhooks (event-based triggers)
get_weekly_recap
aggregated action items across meetings
creating webhooks directly from the MCP server
Lightweight meeting data access
Includes summaries + actions
Limited analytics depth
Grain
✅ Basic MCP
get meetings
download transcripts
Notes
Deals
Scorecards
Data access utility
Simple + accessible
Low sophistication, sometimes browser-based
Outreach
⚠️ MCP (workflow-focused)
Search sequences
Emails
Meetings (Kaia)
account / prospect / opportunity lookups
Workflow automation
Multi-system orchestration
Revenue workflow engine
End-to-end GTM workflows
Less depth in conversation data
Attention
⚠️ Emerging MCP
Meeting data
Transcripts
CRM-linked context
AI insights
Sales assistant workflows
create snippets
AI sales assistant + CRM
Strong CRM linkage
Less focus on external knowledge layer
Planhat -
Related content
Ask Jiminny Anything on Call level
Galya Dimitrova
Hubspot app
Galya Dimitrova
Product Vision & Strategy
Galya Dimitrova
Automated CRM Filling
Simona Georgieva (Deactivated)
Competitive analysis
Galya Dimitrova
AI agent ideas
Steliyan Georgiev
Comments
James Graham
9 Apr
A few areas around Security & Compliance that need more depth before this moves beyond draft:
Auth model needs specifying. Are API keys scoped per user, per team, or per Jiminny instance? If a key is generated by an admin, does it inherit their visibility level, or provide org-wide? Are permissions evaluated at query time or frozen at key creation? Needs to be query-time, otherwise permission changes won't propagate.
Team visibility enforcement should be its own HIGH requirement. The current note under access control ("ensure MCP only exposes data user has access to") is doing too much work as a single line. Every MCP tool response (especially search_calls and deal-level aggregations) must be filtered through the same visibility engine as the UI. Semantic search is the riskiest here; it could surface results across team boundaries if not properly scoped.
No data minimisation or scoping controls. We're exposing transcripts, CRM fields, contact details with job titles, deal context - significant PII and commercial data leaving the platform. Can customers configure which data types are exposed? Can transcripts be PII-stripped before they leave Jiminny? Given we position GDPR consent as a differentiator, we should be thinking about this.
GDPR downstream processing is unaddressed. Piping transcripts to OpenAI/Gemini introduces new data processors. Customers need to acknowledge responsibility for downstream processing during setup. We should also consider whether call participants' recording consent covers onward sharing to third-party AI - it almost certainly doesn't by default. This is one for me to pick up.
Key lifecycle management is missing. No mention of rotation, expiry, or revocation. A departed employee's acti...
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JY-9712 | change nudges schema by nikolaybiaivanov JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
github.com
Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
[JY-20372] AI Reports > Empty page design and promotion - Jira
[JY-20372] AI Reports > Empty page design and promotion - Jira
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Jiminny
Jiminny
Workers | Datadog
Workers | Datadog
Pull requests · jiminny/app
Pull requests · jiminny/app
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Jiminny
Jiminny
CloudWatch | us-east-2
CloudWatch | us-east-2
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Close tab
JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
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JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Architecture overview - Model Context Protocol
Architecture overview - Model Context Protocol
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
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Ask Jiminny for Open and Closed Deals
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Ask Jiminny Anything on Deal level
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Jiminny MCP Connector
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Jiminny MCP Connector
Jiminny MCP Connector
Jiminny MCP Connector
By Galya Dimitrova
By Galya Dimitrova
Read time 12 min
12 min
Views 14
14
Add a reaction
Add a reaction
Epic
Link to Epik in Jira
Document status
DRAFT
Epic
Document status
Link to Epik in Jira
DRAFT
Change emoji Objective
Objective
Change emoji Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a
data layer for AI-driven revenue workflows
, not just a standalone product.
👤 Target user
👤 Target user
👤 Target user
Revenue teams using AI tools (Sales,
CS
, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
🤕
🤕
Pain point or problem
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
💥
💥
Impact and benefits
💥 Impact and benefits
For customers
For customers
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
For Jiminny
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
💡
💡
Solution ideas
💡 Solution ideas
Build an
AI Knowledge Connector (
MCP
-based)
that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides
structured insights
(summaries, action items, scoring etc.)
Supports
deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Change emoji Success metrics
Success metrics
Change emoji Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
No sort applied to the column
Metric
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
Goal
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
Decrease the manual copying of transcripts
Metric
No sort applied to the column
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
decrease by X %
Change emoji User interaction and design
User interaction and design
Change emoji User interaction and design
Simple setup flow:
Generate API key / connect
MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus:
usable by non-technical users
Change emoji Detailed Requirements
Detailed Requirements
Change emoji Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
No sort applied to the column
Importance
No sort applied to the column
Notes
No sort applied to the column
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide
MCP
endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in
DI
+ fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",...
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JY-9712 | change nudges schema by nikolaybiaivanov JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
github.com
Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
[JY-20372] AI Reports > Empty page design and promotion - Jira
[JY-20372] AI Reports > Empty page design and promotion - Jira
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Jiminny
Jiminny
Workers | Datadog
Workers | Datadog
Pull requests · jiminny/app
Pull requests · jiminny/app
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Jiminny
Jiminny
CloudWatch | us-east-2
CloudWatch | us-east-2
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
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JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
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JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Architecture overview - Model Context Protocol
Architecture overview - Model Context Protocol
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
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Jiminny MCP Connector
Desktop app to record a meetings without visible Notetaker
Desktop app to record a meetings without visible Notetaker
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Jiminny MCP Connector
Updated 10m ago
Updated 10m ago
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Jiminny MCP Connector
Jiminny MCP Connector
Jiminny MCP Connector
By Galya Dimitrova
By Galya Dimitrova
Read time 12 min
12 min
Views 14
14
Add a reaction
Add a reaction
Epic
Link to Epik in Jira
Document status
DRAFT
Epic
Document status
Link to Epik in Jira
DRAFT
Change emoji Objective
Objective
Change emoji Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a
data layer for AI-driven revenue workflows
, not just a standalone product.
👤 Target user
👤 Target user
👤 Target user
Revenue teams using AI tools (Sales,
CS
, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
🤕
🤕
Pain point or problem
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
💥
💥
Impact and benefits
💥 Impact and benefits
For customers
For customers
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
For Jiminny
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
💡
💡
Solution ideas
💡 Solution ideas
Build an
AI Knowledge Connector (
MCP
-based)
that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides
structured insights
(summaries, action items, scoring etc.)
Supports
deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Change emoji Success metrics
Success metrics
Change emoji Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
No sort applied to the column
Metric
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
Goal
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
Decrease the manual copying of transcripts
Metric
No sort applied to the column
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
decrease by X %
Change emoji User interaction and design
User interaction and design
Change emoji User interaction and design
Simple setup flow:
Generate API key / connect
MCP
Clear instructions for Claude / Zapier setup
Provide:
Example prompts for Claude
Pre-built workflow templates for Zapier
Clear documentation - with use cases
👉 Focus:
usable by non-technical users
Change emoji Detailed Requirements
Detailed Requirements
Change emoji Detailed Requirements
List the functional and non-functional requirements. Prioritize them (e.g., High, Medium, Low) and add notes for clarification.
Requirement
No sort applied to the column
Importance
No sort applied to the column
Notes
No sort applied to the column
Allow customers to connect Jiminny to their AI tools (e.g. Claude, OpenAI)
HIGH
Provide
MCP
endpoint so customers can easily integrate Jiminny into their AI stack
Allow customers to access call data through AI tools
HIGH
Expose Jiminny data:
list calls (filter by date, user, account, deal)
get call
get transcript (speaker-separated)
get call metadata
search calls (keyword + semantic)
Support filtering by:
account / contact/ lead / deal
jiminny user
date range
Allow customers to search and query calls using AI tools
HIGH
Support keyword and semantic search across conversations
Provide structured insights so customers can generate better outputs
HIGH
For each call, expose:
Summary
Action items
Key points
Activity type
Notes
Call Score
CRM information
Allow customers to understand deal status across multiple calls/emails
HIGH
For each deal expose:
calls/meetings/emails
Identified risks
contacts related to the deal with their job title
linked account details
all CRM field information that we have in
DI
+ fields used for CRM filling
example - get_deal_summary
request -
{
"tool": "get_deal_summary",
"arguments": {
"deal_name": "ACME"
}
}
responce:
{
"deal_name": "ACME",...
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Jiminny MCP Connector - Product - Confluence — Wor Jiminny MCP Connector - Product - Confluence — Work...
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jiminny.atlassian.net/wiki/spaces/PROD/pages/37282 jiminny.atlassian.net/wiki/spaces/PROD/pages/3728244737/Jiminny+MCP+Connector...
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JY-9712 | change nudges schema by nikolaybiaivanov JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
github.com
Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
[JY-20372] AI Reports > Empty page design and promotion - Jira
[JY-20372] AI Reports > Empty page design and promotion - Jira
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Jiminny
Jiminny
Workers | Datadog
Workers | Datadog
Pull requests · jiminny/app
Pull requests · jiminny/app
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Jiminny
Jiminny
CloudWatch | us-east-2
CloudWatch | us-east-2
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Close tab
JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
Close tab
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Architecture overview - Model Context Protocol
Architecture overview - Model Context Protocol
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
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Product Strategy 2025+ Change emoji
Product Strategy 2025+
Product Strategy 2025+
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Competitive analysis
Competitive analysis
Ways of working - Product processes Change emoji
Ways of working - Product processes
Ways of working - Product processes
Core Product Performance Metrics 📈
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📈
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Product Documentation Change emoji
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Change emoji Activity Export
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Change emoji Autologging activities
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Deal Insights - Multiple currencies
Deal Insights - Multiple currencies
Reinvent Themes & Topics (and ACS)
Reinvent Themes & Topics (and ACS)
Change emoji Billing Portal
Billing Portal
Change emoji Upload Video/Audio Recordings
Upload Video/Audio Recordings
White-Label Jiminny Instance
White-Label Jiminny Instance
Win/Loss Analysis for a Deal
Win/Loss Analysis for a Deal
Change emoji Hubspot app
Hubspot app
Change emoji Automatically hard delete data for churned customers
Automatically hard delete data for churned customers
Change emoji Ask Jiminny Anything on Call level
Ask Jiminny Anything on Call level
Change emoji Ask Jiminny for Open and Closed Deals
Ask Jiminny for Open and Closed Deals
Change emoji Ask Jiminny Anything on Deal level
Ask Jiminny Anything on Deal level
Change emoji Automatically record all calendar meetings
Automatically record all calendar meetings
Change emoji Product Tiering
Product Tiering
Change emoji Recording Consent
Recording Consent
Change emoji Automated CRM Filling
Automated CRM Filling
Change emoji Automated Exec Reports
Automated Exec Reports
Change emoji Auto-detect Activity Type
Auto-detect Activity Type
AI Signals & Alerts
AI Signals & Alerts
Change emoji AJA on Anything
AJA on Anything
Change emoji AI Call Scoring
AI Call Scoring
Jiminny MCP Connector
Jiminny MCP Connector
Desktop app to record a meetings without visible Notetaker
Desktop app to record a meetings without visible Notetaker
Feedback Change emoji
Feedback
Feedback
Research & User Feedback Change emoji
Research & User Feedback
Research & User Feedback
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Jiminny MCP Connector
Updated 10m ago
Updated 10m ago
Edit this content
Edit
Share, Open - Anyone in the space can edit
Share
Copy link
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More actions
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Jiminny MCP Connector
Jiminny MCP Connector
Jiminny MCP Connector
By Galya Dimitrova
By Galya Dimitrova
Read time 12 min
12 min
Views 14
14
Add a reaction
Add a reaction
Epic
Link to Epik in Jira
Document status
DRAFT
Epic
Document status
Link to Epik in Jira
DRAFT
Change emoji Objective
Objective
Change emoji Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a
data layer for AI-driven revenue workflows
, not just a standalone product.
👤 Target user
👤 Target user
👤 Target user
Revenue teams using AI tools (Sales,
CS
, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
🤕
🤕
Pain point or problem
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
💥
💥
Impact and benefits
💥 Impact and benefits
For customers
For customers
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
For Jiminny
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
💡
💡
Solution ideas
💡 Solution ideas
Build an
AI Knowledge Connector (
MCP
-based)
that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides
structured insights
(summaries, action items, scoring etc.)
Supports
deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Change emoji Success metrics
Success metrics
Change emoji Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
No sort applied to the column
Metric
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
Goal
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
Decrease the manual copying of transcripts
Metric
No sort applied to the column
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
decrease by X %...
|
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JY-9712 | change nudges schema by nikolaybiaivanov JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
github.com
Platform Sprint 2 Q2 - Platform Team - Scrum Board - Jira
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
[JY-20372] AI Reports > Empty page design and promotion - Jira
[JY-20372] AI Reports > Empty page design and promotion - Jira
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Jiminny
Jiminny
Workers | Datadog
Workers | Datadog
Pull requests · jiminny/app
Pull requests · jiminny/app
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
[JY-20728] [HubSpot] Find the root cause of 429 hit and tweak API client rate limiter - Jira
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Jiminny
Jiminny
CloudWatch | us-east-2
CloudWatch | us-east-2
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Your 'Not enpough activities' report wasn't generated - [EMAIL] - Jiminny Mail
Jiminny MCP Connector - Product - Confluence
Jiminny MCP Connector - Product - Confluence
Close tab
JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
JY-9712 | change nudges schema by nikolaybiaivanov · Pull Request #11983 · jiminny/app
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JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
JY-9712 | Nuges to expire after one year by nikolaybiaivanov · Pull Request #11981 · jiminny/app
Architecture overview - Model Context Protocol
Architecture overview - Model Context Protocol
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP - AI tooling for Laravel, by the Laravel team | Laravel - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
Laravel MCP | Laravel 13.x - The clean stack for Artisans and agents
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Product Strategy 2025+ Change emoji
Product Strategy 2025+
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Competitive analysis
Competitive analysis
Ways of working - Product processes Change emoji
Ways of working - Product processes
Ways of working - Product processes
Core Product Performance Metrics 📈
Core Product Performance Metrics
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Product Documentation Change emoji
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Change emoji Activity Export
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Change emoji Autologging activities
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Deal Insights - Multiple currencies
Deal Insights - Multiple currencies
Reinvent Themes & Topics (and ACS)
Reinvent Themes & Topics (and ACS)
Change emoji Billing Portal
Billing Portal
Change emoji Upload Video/Audio Recordings
Upload Video/Audio Recordings
White-Label Jiminny Instance
White-Label Jiminny Instance
Win/Loss Analysis for a Deal
Win/Loss Analysis for a Deal
Change emoji Hubspot app
Hubspot app
Change emoji Automatically hard delete data for churned customers
Automatically hard delete data for churned customers
Change emoji Ask Jiminny Anything on Call level
Ask Jiminny Anything on Call level
Change emoji Ask Jiminny for Open and Closed Deals
Ask Jiminny for Open and Closed Deals
Change emoji Ask Jiminny Anything on Deal level
Ask Jiminny Anything on Deal level
Change emoji Automatically record all calendar meetings
Automatically record all calendar meetings
Change emoji Product Tiering
Product Tiering
Change emoji Recording Consent
Recording Consent
Change emoji Automated CRM Filling
Automated CRM Filling
Change emoji Automated Exec Reports
Automated Exec Reports
Change emoji Auto-detect Activity Type
Auto-detect Activity Type
AI Signals & Alerts
AI Signals & Alerts
Change emoji AJA on Anything
AJA on Anything
Change emoji AI Call Scoring
AI Call Scoring
Jiminny MCP Connector
Jiminny MCP Connector
Desktop app to record a meetings without visible Notetaker
Desktop app to record a meetings without visible Notetaker
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Jiminny MCP Connector
Updated 10m ago
Updated 10m ago
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Jiminny MCP Connector
Jiminny MCP Connector
Jiminny MCP Connector
By Galya Dimitrova
By Galya Dimitrova
Read time 12 min
12 min
Views 14
14
Add a reaction
Add a reaction
Epic
Link to Epik in Jira
Document status
DRAFT
Epic
Document status
Link to Epik in Jira
DRAFT
Change emoji Objective
Objective
Change emoji Objective
Enable customers to connect Jiminny data to external AI tools (Claude, OpenAI, Gemini) so it can be used as part of their broader knowledge base and workflows.
Position Jiminny as a
data layer for AI-driven revenue workflows
, not just a standalone product.
👤 Target user
👤 Target user
👤 Target user
Revenue teams using AI tools (Sales,
CS
, RevOps)
Companies already experimenting with Claude / OpenAI
Mid-market & Enterprise customers with multiple data sources (CRM, docs, CI tools, Support tools etc)
🤕 Pain point or problem
🤕
🤕
Pain point or problem
🤕 Pain point or problem
Jiminny data is locked in the platform
AI tools lack access to high-value conversation context
Customers must manually export/copy transcripts
No easy way to combine calls with CRM + docs + other info - using the Jiminny API is not suitable for non technical sales people
Peer pressure as almost all competitors have this
💥 Impact and benefits
💥
💥
Impact and benefits
💥 Impact and benefits
For customers
For customers
For customers
Better AI outputs using real customer conversations
Ability to build automated workflows across tools
For Jiminny
For Jiminny
For Jiminny
Increased product stickiness (embedded in workflows)
Competitive parity with Gong / Avoma etc.
💡 Solution ideas
💡
💡
Solution ideas
💡 Solution ideas
Build an
AI Knowledge Connector (
MCP
-based)
that:
Exposes Jiminny data (calls, transcripts, metadata) to AI tools
Provides
structured insights
(summaries, action items, scoring etc.)
Supports
deal-level context
Allows integration into customer-owned AI stacks (Claude + Zapier, etc.)
Change emoji Success metrics
Success metrics
Change emoji Success metrics
List the key goals and how you will measure success. Include both qualitative and quantitative metrics (e.g., user adoption, retention rate, revenue targets).
Goal
No sort applied to the column
Metric
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
Decrease the manual copying of transcripts
decrease by X %
Goal
No sort applied to the column
Increase stickiness by ensuring Jiminny is embedded in the customer’s workflows
Decrease the manual copying of transcripts
Metric
No sort applied to the column
% of customers connecting external AI tools
Number of
MCP
/API calls per customer - and which ones are being used the most
decrease by X %...
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lukas
iCloud
iCloud Drive
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Locations
DXP4800PLUS-B5F
Eject
Network
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CRM
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Folder
screenpipe
Today at 18:28
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data
Today at 18:28
5,74 GB
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16 Apr 2026 at 9:13
2,15 GB
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837,2 MB
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6 Mar 2026 at 20:53
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Favourites
jiminny
AirDrop
Recents
Applications
Do Favourites
jiminny
AirDrop
Recents
Applications
Documents
Downloads
lukas
iCloud
iCloud Drive
Sync folder
Locations
DXP4800PLUS-B5F
Eject
Network
Tags
CRM
Orange
Red
Yellow
Green
Blue
Purple
All Tags…
Name
Date Modified
Size
Kind
Jazyky
16 Mar 2026 at 10:32
82,19 GB
Folder
#recycle
11 Apr 2026 at 15:53
76,82 GB
Folder
SyncData
20 Apr 2026 at 21:09
36,64 GB
Folder
screenpipe
Today at 18:28
12,39 GB
Folder
data
Today at 18:28
5,74 GB
Folder
2026-04-15
16 Apr 2026 at 9:13
2,15 GB
Folder
2026-04-14
15 Apr 2026 at 9:59
1,09 GB
Folder
2026-04-16
17 Apr 2026 at 8:57
837,2 MB
Folder
2026-04-17
18 Apr 2026 at 13:35
699,6 MB
Folder
2026-04-20
Yesterday at 9:10
525,4 MB
Folder
2026-04-21
Today at 9:16
450,8 MB
Folder
archive.db
Today at 18:28
5,23 GB
Document
db.sqlite
14 Apr 2026 at 20:49
1,42 GB
Document
pipes
11 Apr 2026 at 16:51
13 KB
Folder
screenpipe-day.sh
11 Apr 2026 at 17:00
3 KB
Terminal scripts
screenpipe.db
13 Apr 2026 at 17:21
Zero bytes
Document
test_write
11 Apr 2026 at 17:26
Zero bytes
Unix Executable File
Škola
28 Jan 2026 at 19:56
8,3 GB
Folder
Computer Science
22 Nov 2025 at 14:17
7,54 GB
Folder
ubuntu-24.04.4-live-server-amd64.iso
6 Mar 2026 at 20:53
3,41 GB
ISO Disk Image
CODE
16 Oct 2025 at 14:56
578,8 MB
Folder
Gitara
28 Jan 2026 at 19:55
3,1 MB
Folder
start machine.wav
14 Jun 2008 at 11:03
2 MB
Waveform audio
location-history.json
16 Mar 2026 at 6:43
1,2 MB
JSON
location-history(1).json
16 Mar 2026 at 6:53
1,2 MB
JSON
1910229e6394bdc967d792141382106f.ug-tmp
28 Feb 2026 at 9:08
Zero bytes
Document
Name
Date Modified
Size
Kind
2 of 26 selected, 2,03 TB available
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Slack
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Petko Kashinski (DM) - Jiminny Inc - 2 new items - Petko Kashinski (DM) - Jiminny Inc - 2 new items - Slack...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
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Lukas Kovalik
Yesterday at 1:51:29 PM
1:51 PM
ок
Yesterday at 1:51:46 PM
1:51
automated-reports-track-interest
нещо такава
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Petko Kashinski
Yesterday at 1:51:48 PM
1:51 PM
Аз от там си правя автоматизация и казвам на полето да отиде на 'true', ако сме го получили в payload
(edited)
Yesterday at 1:52:07 PM
1:52
okay
Yesterday at 1:52:10 PM
1:52
Наистина за мен няма значение
Lukas Kovalik
Yesterday at 1:52:19 PM
1:52 PM
добре, мерси
Petko Kashinski
Yesterday at 1:52:32 PM
1:52 PM
Само кажи като го направиш за да знам на какво си се спрял
Lukas Kovalik
Yesterday at 1:53:00 PM
1:53 PM
има ли всъщност тестова среда за planhat или само прод
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Petko Kashinski
Yesterday at 1:53:35 PM
1:53 PM
Ох, много добър въпрос
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Yesterday at 1:53:35 PM
1:53
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Yesterday at 1:53:44 PM
1:53
Аз съм от ония лудите дето тестват само на прод
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Yesterday at 1:53:45 PM
1:53
хахахха
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Lukas Kovalik
Yesterday at 1:54:17 PM
1:54 PM
аз не съм чувал за такава но не съм и работил по planhat
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Yesterday at 1:54:45 PM
1:54
ок мерси, ще ти пиша, или в тикет направо когато сме готови
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Petko Kashinski
Yesterday at 1:56:12 PM
1:56 PM
oks thx
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Petko Kashinski
Today at 4:48:19 PM
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Лукас
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Today at 4:48:25 PM
4:48
Имаш ли минутка за бърз хъдъл :?
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Yesterday at 1:51:29 PM
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Petko Kashinski
Yesterday at 1:51:48 PM
1:51 PM
Аз от там си правя автоматизация и казвам на полето да отиде на 'true', ако сме го получили в payload
(edited)
Yesterday at 1:52:07 PM
1:52
okay
Yesterday at 1:52:10 PM
1:52
Наистина за мен няма значение
Lukas Kovalik
Yesterday at 1:52:19 PM
1:52 PM
добре, мерси
Petko Kashinski
Yesterday at 1:52:32 PM
1:52 PM
Само кажи като го направиш за да знам на какво си се спрял
Lukas Kovalik
Yesterday at 1:53:00 PM
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има ли всъщност тестова среда за planhat или само прод
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Petko Kashinski
Yesterday at 1:53:35 PM
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Yesterday at 1:53:44 PM
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Аз съм от ония лудите дето тестват само на прод
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Lukas Kovalik
Yesterday at 1:54:17 PM
1:54 PM
аз не съм чувал за такава но не съм и работил по planhat
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ок мерси, ще ти пиша, или в тикет направо когато сме готови
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Yesterday at 1:56:12 PM
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oks thx
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Имаш ли минутка за бърз хъдъл :?
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HomeActivityFllesLaterMoreSlackcalVIewJiminny...yE) Channels# al-chapter# alerts# backend# c-learning-people# confusion-clinic# curiosity_lab# deal-insights-dev# engineerine# frontend# general# infra-changes#jiminny-bg8 people-with-copilo...• people-with-zoom-….# platform-team# platform-tickets# product launches# random# releases# sofia-office# support# thank-yousit the people of jimi...^ Direct messages.@ Dotko KachinckiStoyan TomovMistonWindowHelp@ Describe what you are looking for? Petko KashinskiMessagest Add canvasUr FilesСамо кажи кіYesterday ~ лш за да знам наКакво си се споялLukas Kovallk 1.53 PMима ли всьщност тестова среда за planhatили само продіPetko Kashinski 1:53 PMОх, много добър въпросАз съм от ония лудите дето тестват само напродyaxaxyaLukas Kovallik 1:54 PMaR He CiM uVRan 3a TAkARa HO He CIM Wnaбоtиn no nlanharок мерси. ще ти пиша, или в тикет напоаво.когато сме готовиPetko Kashinski 1.56 PMoks thyToday ~Petko Kashinski 4-48 PMЛукасИмаш ли минутка за бьрз уьльл •?Message Petko Kashinski+ Aa €••0tscommano.phpscreenpipe#recvcledo,salite-shmscreenpipe sync.sh• app_settings.jsondh.salite-wadb.salite•screenpipe.dbpioes→Date ModifiedTodav at 18:47Today at 18:43Today al 10:2020 Aor 2026 at 20:4918 Apr 2026 at 18:3518 Apr 2026 at 17:4218 Apr 2026 at 1/:1618 Apr 2026 at 17:0516 Apr 2026 at 17:0713 Apr 2026 at 17:2111 Aor 2026 at 16:51minny.atlassian.net/wiki/spaces/PROD/paJ JIMINNYv Size19.59 GB Folder5,74 GB Folder0,45 0b33 KB15 KBTerminal scripts31 bytes10/ KbrolderZero butesDocument2,82 GBZero bytesDocument13 KBIFolderchurned custDealsmeeuneshive do" to "screenoioe",23 GB - About 3 minuteswithout visibl3 Feedback• Research & User Feedback+ Create# Jira8: Teams* More|• • cFavouritesjiminny(®) AirDrop• RecentsA ApplicationsDocumentsii lukasiCloud• iCloud Drive992 Svnc toldeLocationsÇ DXP4800PLUS-B5F 449 Network• CRM• Orange• Red• Yellow• Greer• Bue• Purple• All Tags..Test|>_ Jazyky› i #recycleSyncDatav screennine>2026-04-15•2026-04-14> 2026-04-16• 2026-04-17•2026-04-20→2026-04-21db.saliteoipesscreenpipe-day.srscreenpipe.dbtest writeP Ckol> ™ Computer Scienceubuntu-24.04.4-live-server-amd64.iso,CODE> Gitarestart machine.wavlocation-historv.isorlocation-history(1).ison1910229e6394bdc967d792141382106f.ug-tmp000 voate Wodmied16 Mar 2026 at 10:3211 Apr 2026 at 15:5320 Apr 2026 at 21:09Today at 18:28Today at 18:2816 Apr 2026 at 9:1315 Aor 2026 at 9:5917 Apr 2026 at 8:5718 Apr 2026 at 13:35Yesterday at 9:10Today at 9:16Today at 18:2814 Apr 2026 at 20:4911 Aor 2026 at 16:51111 Apr 2026 at 17:0013 Apr 2026 at 17:2111 Aor 2026 at 17:2628 Jan 2026 at 19:566 Mar 2026 at 20:0316 Oct 2025 at 14:5628 Jan 2026 at 19:5514 Jun 2008 at 11:0316 Mar 2026 at 6:404A Mar 2026 at 6:5228 Feb 2026 at 9:08100% L2Wed 22 Apr 18:49:22v Kind82,19 GB Folder76,82 GB36.64 GBFolder12,39 GB Folder5,74 GB Folder2,15 GBrolder1.09 GB Folden837,2 MB Folder699,6 MBFolder525,4 MBFolderA50 9 MR Calder1,42 GbDocument13 KBI3 KBZero bytesFolderTerminal scriptsDocumentZero bvtesUnix Ex...ble File8,3 GB Folder7,54 GB3.41GBISO Disk Image578 8 MR Folder3,1 MB Folder2 MBWavetorm audio1.2MBASON1,2 MB JSONZero bvtes Document1 of 26 selected, 2.03 TB available...
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Petko Kashinski (DM) - Jiminny Inc - 2 new items - Petko Kashinski (DM) - Jiminny Inc - 2 new items - Slack...
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Lukas Kovalik
Yesterday at 1:51:29 PM
1:51 PM
ок
Yesterday at 1:51:46 PM
1:51
automated-reports-track-interest
нещо такава
1 reaction, react with white check mark emoji
1
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Petko Kashinski
Yesterday at 1:51:48 PM
1:51 PM
Аз от там си правя автоматизация и казвам на полето да отиде на 'true', ако сме го получили в payload
(edited)
Yesterday at 1:52:07 PM
1:52
okay
Yesterday at 1:52:10 PM
1:52
Наистина за мен няма значение
Lukas Kovalik
Yesterday at 1:52:19 PM
1:52 PM
добре, мерси
Petko Kashinski
Yesterday at 1:52:32 PM
1:52 PM
Само кажи като го направиш за да знам на какво си се спрял
Lukas Kovalik
Yesterday at 1:53:00 PM
1:53 PM
има ли всъщност тестова среда за planhat или само прод
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Petko Kashinski
Yesterday at 1:53:35 PM
1:53 PM
Ох, много добър въпрос
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1:53
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Yesterday at 1:53:44 PM
1:53
Аз съм от ония лудите дето тестват само на прод
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Lukas Kovalik
Yesterday at 1:54:17 PM
1:54 PM
аз не съм чувал за такава но не съм и работил по planhat
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ок мерси, ще ти пиша, или в тикет направо когато сме готови
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Petko Kashinski
Yesterday at 1:56:12 PM
1:56 PM
oks thx
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Today at 4:48:19 PM
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Лукас
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Today at 4:48:25 PM
4:48
Имаш ли минутка за бърз хъдъл :?
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Lukas Kovalik
Yesterday at 1:51:29 PM
1:51 PM
ок
Yesterday at 1:51:46 PM
1:51
automated-reports-track-interest
нещо такава
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1
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Petko Kashinski
Yesterday at 1:51:48 PM
1:51 PM
Аз от там си правя автоматизация и казвам на полето да отиде на 'true', ако сме го получили в payload
(edited)
Yesterday at 1:52:07 PM
1:52
okay
Yesterday at 1:52:10 PM
1:52
Наистина за мен няма значение
Lukas Kovalik
Yesterday at 1:52:19 PM
1:52 PM
добре, мерси
Petko Kashinski
Yesterday at 1:52:32 PM
1:52 PM
Само кажи като го направиш за да знам на какво си се спрял
Lukas Kovalik
Yesterday at 1:53:00 PM
1:53 PM
има ли всъщност тестова среда за planhat или само прод
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Petko Kashinski
Yesterday at 1:53:35 PM
1:53 PM
Ох, много добър въпрос
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Yesterday at 1:53:35 PM
1:53
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Yesterday at 1:53:44 PM
1:53
Аз съм от ония лудите дето тестват само на прод
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Yesterday at 1:53:45 PM
1:53
хахахха
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Lukas Kovalik
Yesterday at 1:54:17 PM
1:54 PM
аз не съм чувал за такава но не съм и работил по planhat
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Yesterday at 1:54:45 PM
1:54
ок мерси, ще ти пиша, или в тикет направо когато сме готови
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Petko Kashinski
Yesterday at 1:56:12 PM
1:56 PM
oks thx
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Petko Kashinski
Today at 4:48:19 PM
4:48 PM
Лукас
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Today at 4:48:25 PM
4:48
Имаш ли минутка за бърз хъдъл :?
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Channel
iTerm2ShellEditViewSessionScriptsProfilesWindowHelp• 0DOCKER• 881Source DB:NAS mount:Archive DB:Data dir:-zshО ₴2-zshOK(6.1G)OK/Volumes/Test/screenpipeexists (3.8G)OK(246 files, 430M)* Build full day ac….• &4[+00m01s] • Counting source rows for2026-04-21frames:elements:ui_events:ocr_text:meetings:78717029471008327311[+00m01s] • Initialising tables, indexes, FTScreating tablescreating indexescreating FTS tables• Om00s• 0m01s• OmOOs[+00m02s] • Syncing data for 2026-04-21video_chunksframes (7871 rows)ocr_text (2731 rows)ui_events (10083 rows)elements (702947 rows)meetings (1 rows)/ 0m03s/ 2m23s• 0m33s• Om01s• 1m11s• Om00s[+04m13s] • Updating FTS indexeselements_ftsframes_ftsui_events_fts• 1m18s/ 3m07s• Om02s[+08m40s] • Verifying DBframes:elements:ui_events:ocr_text:meetings:7871 / 7871702947 / 702947 /10083 / 100832731 / 2731 /1/1[+09m31s] • Copying data folder for 2026-04-21rsync2026-04-21/ NAS• Om29s(246 files, 430M)[2026-04-22 18:29:28]Archive DB size:4.9G[2026-04-2218:29:28]Total time:10m0s[2026-04-2218:29:28]Sync complete for 2026-04-21[2026-04-22 18:29:28]-____------ппппппlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny~/.screenpipe/data/data/2026-04-21 $ I-zshscreenpipe*985-zsh886APP (-zsh)100% <]Wed 22 Apr 18:49:22T8187ec2-user@ip-10-...• *8|+...
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CodeDOCKERJY-20699JY-20412JY-20361JY-19628JY-20625 CodeDOCKERJY-20699JY-20412JY-20361JY-19628JY-20625JY-20410A100% (C47• 881-zshО ₴2Wrong formatting for summary in...Change Auto-log delayAJ Panorama for Call Scoring in ODEvaluation of AJ PanoramaJiminny MCP ConnectorUpdate the template...-zshPlatform SprintAutomated ReportsAsk AnythingBuild full day activity summary from Screenpipe• Build full day activi...X4screenpipe"O 852.54-zsh₴86APP (-zsh)87Wed 22 Apr 18:54:32181ec2-user@ip-10-..• *8|-Key outcomesfrom the session:- JY-20500 and JY-20501 were pulled into Platform Sprint 3 Q2 and ranked during the meeting- JY-20501 description and JY-20500 description were updated by Stefka Stoyanova during the call- JY-20613 had its estimate confirmed at 2.5 points- Figma (Project Phoenix) was used to walk through JY-20676/JY-20615 UI flows* Brewed for 1m 57s* recap: Platform refinement meeting reviewed 5 Jira tickets, mainly JY-20500/20501 batch CRM sync for Salesforce and HubSpot,both moved toSprint 3 Q2. Next: checkif sprintassignments saved correctly in Jira. (disable recaps in /config)give me detailed overview of the yesterday• Querying yesterday's (April 21) activity from the database.• Bash(sqlite3 -json ~/.screenpipe/db.sqlite"SELECT...)L Running... (4s)• Bash(sqlite3-json ~/.screenpipe/db.sqlite"SELECT transcription, device, is_input_device, datetime(timestamp,L Waiting...(ctrl+b to run in background)'*3 hours') as local_time...)* Hatching... (thinking)esc to interruptImage in clipboard • ctrl+v to paste...
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CodeDOCKERJY-20699JY-20412JY-20361JY-19628JY-20625 CodeDOCKERJY-20699JY-20412JY-20361JY-19628JY-20625JY-20410A100% (C47• 881-zshО ₴2Wrong formatting for summary in...Change Auto-log delayAJ Panorama for Call Scoring in ODEvaluation of AJ PanoramaJiminny MCP ConnectorUpdate the template...-zshPlatform SprintAutomated ReportsAsk AnythingBuild full day activity summary from Screenpipe• Build full day activi...X4screenpipe"O 852.54-zsh₴86APP (-zsh)87Wed 22 Apr 18:54:32181ec2-user@ip-10-..• *8|-Key outcomesfrom the session:- JY-20500 and JY-20501 were pulled into Platform Sprint 3 Q2 and ranked during the meeting- JY-20501 description and JY-20500 description were updated by Stefka Stoyanova during the call- JY-20613 had its estimate confirmed at 2.5 points- Figma (Project Phoenix) was used to walk through JY-20676/JY-20615 UI flows* Brewed for 1m 57s* recap: Platform refinement meeting reviewed 5 Jira tickets, mainly JY-20500/20501 batch CRM sync for Salesforce and HubSpot,both moved toSprint 3 Q2. Next: checkif sprintassignments saved correctly in Jira. (disable recaps in /config)give me detailed overview of the yesterday• Querying yesterday's (April 21) activity from the database.• Bash(sqlite3 -json ~/.screenpipe/db.sqlite"SELECT...)L Running... (4s)• Bash(sqlite3-json ~/.screenpipe/db.sqlite"SELECT transcription, device, is_input_device, datetime(timestamp,L Waiting...(ctrl+b to run in background)'*3 hours') as local_time...)* Hatching... (thinking)esc to interruptImage in clipboard • ctrl+v to paste...
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LatecodeSelectionViewlerminalWindowmelpJiminny ….. LatecodeSelectionViewlerminalWindowmelpJiminny …..vE) Channels# ai-chapter# alerts# backend# c-learning-people# confusion-clinic# curiosity_lab# deal-insights-dev# engineering# frontend# general# infra-changes#jiminny-bg8 people-with-copilo...8 people-with-zoom-..# platform-team# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...^ Direct messages. Petko KashinskiRP. Stoyan TomovPetko Kashinski• Messagest Add canvasUr FilesAs сьм от онYesterday о тестват само напродLukas Kovalik 1:54 PMаз не сьм чувал за такава но не сьмиработил nо planhatок мерси, ще ти пиша, или в тикет направокогато сме готовиPetko Kashinski 1:56 PMoks thyPetko Kashinski 4:48PMAvvadИмаши ли минутка за 6103 Улл 9Lukas Kovallk 6:49 PMздрасти Петко, до сега бях в срещакакво ставаPetko Kashinski 6:50 PMняма пооблемOnравих сeLukas Kovalik 6:50PMMessage Petko Kashinski+ Aal@ Not Securehttp://[IP_ADDRESS]:8766Screenpipe (archive.db • 4990MB]ACtIVILyMexitenWork ReportAl SummaryWestern Diaital Red Plus 3.5 6TB 5400rom 256MB SAI(*›) SQLite Web: db.sqliteScreenpir)© 100.73.2EXPLORERASCREENPIPE (SSH: [IP_ADDRESS])a Today's 00 ShameE install scr) New Tat:© Screenpis@ SQlite WEX Claude P— New TabSlackE pipe.md€ media 7mQuickTime Playerscreenpipe (SSH: [IP_ADDRESS])=Untitled-2E screenpipe_sync.sh XE scre MD ...0 D00Getting started with Cla….. X+0û|8xOUTLINETIMELINEissuesl700736657212enviXcUe1y9mx5Fiz8KosLapp.dev.jiminny.com/100% C4Wed 22 Apr 18:54:3421/ 04 / 20262h 16m4h 58m13m12m11m5m...
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LatecodeSelectionViewlerminalWindowmelpJiminny ….. LatecodeSelectionViewlerminalWindowmelpJiminny …..vE) Channels# ai-chapter# alerts# backend# c-learning-people# confusion-clinic# curiosity_lab# deal-insights-dev# engineering# frontend# general# infra-changes#jiminny-bg8 people-with-copilo...8 people-with-zoom-..# platform-team# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...^ Direct messages. Petko KashinskiRP. Stoyan TomovPetko Kashinski• Messagest Add canvasUr FilesAs сьм от онYesterday о тестват само напродLukas Kovalik 1:54 PMаз не сьм чувал за такава но не сьмиработил nо planhatок мерси, ще ти пиша, или в тикет направокогато сме готовиPetko Kashinski 1:56 PMoks thyPetko Kashinski 4:48PMAvvadИмаши ли минутка за 6103 Улл 9Lukas Kovallk 6:49 PMздрасти Петко, до сега бях в срещакакво ставаPetko Kashinski 6:50 PMняма пооблемOnравих сeLukas Kovalik 6:50PMMessage Petko Kashinski+ Aal@ Not Securehttp://[IP_ADDRESS]:8766Screenpipe (archive.db • 4990MB]ACtIVILyMexitenWork ReportAl SummaryWestern Diaital Red Plus 3.5 6TB 5400rom 256MB SAI(*›) SQLite Web: db.sqliteScreenpir)© 100.73.2EXPLORERASCREENPIPE (SSH: [IP_ADDRESS])a Today's 00 ShameE install scr) New Tat:© Screenpis@ SQlite WEX Claude P— New TabSlackE pipe.md€ media 7mQuickTime Playerscreenpipe (SSH: [IP_ADDRESS])=Untitled-2E screenpipe_sync.sh XE scre MD ...0 D00Getting started with Cla….. X+0û|8xOUTLINETIMELINEissuesl700736657212enviXcUe1y9mx5Fiz8KosLapp.dev.jiminny.com/100% C4Wed 22 Apr 18:54:3421/ 04 / 20262h 16m4h 58m13m12m11m5m...
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Take Control of Your Time: Automatic time tracking Take Control of Your Time: Automatic time tracking with RescueTime! — Personal...
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DXP4800PLUS-B5F8
Inbox (69) - [EMAIL] - Gmail
West DXP4800PLUS-B5F8
Inbox (69) - [EMAIL] - Gmail
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Screenpipe — Archive
Screenpipe — Archive
[IP_ADDRESS]:8768/
[IP_ADDRESS]:8768/
Today's Deals
Today's Deals
Shameless • HBO Max
Shameless • HBO Max
install screenpipe - screenpipe docs
install screenpipe - screenpipe docs
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Screenpipe — Archive
Screenpipe — Archive
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Claude Platform
Claude Platform
rescue time detailed overview - Google Search
rescue time detailed overview - Google Search
Take Control of Your Time: Automatic time tracking with RescueTime!
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DXP4800PLUS-B5F8
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Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Screenpipe — Archive
Screenpipe — Archive
[IP_ADDRESS]:8768/
[IP_ADDRESS]:8768/
Today's Deals
Today's Deals
Shameless • HBO Max
Shameless • HBO Max
install screenpipe - screenpipe docs
install screenpipe - screenpipe docs
New Tab
New Tab
Screenpipe — Archive
Screenpipe — Archive
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Claude Platform
Claude Platform
rescue time detailed overview - Google Search
rescue time detailed overview - Google Search
Take Control of Your Time: Automatic time tracking with RescueTime!
Mute tab
Take Control of Your Time: Automatic time tracking with RescueTime!
Close tab
how would I use screenpipe effectively - Google Search
how would I use screenpipe effectively - Google Search
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Track your time. Transform how you spend it.
Track your time.
Transform how
you spend it.
RescueTime delivers
two tools
with one powerful app: RescueTime
Focus
, to improve concentration and automatically track time spent on apps and websites, and RescueTime
Timesheets
, to automate tracking time by client, project, or task.
Try For Free
Try For Free
See How It Works
See How It Works
PC MAG EDITOR’S CHOICE
“RescueTime is a rare five-star product and one of the best productivity tools we’ve ever tested.”
RescueTime Productivity Suite
RescueTime
Productivity Suite
RescueTime is the only time tracking software that powers
two tools
for productivity. Take control of your habits and manage distractions with RescueTime
Focus
. Add
Timesheets
to automate project tracking and generate timesheets, reports for clients, and more.
RescueTime Focus
RescueTime
Focus
Track websites & apps automatically, set goals, create alerts, and block distractions. Take personal productivity to a new level with RescueTime Focus.
RescueTime Timesheets
RescueTime
Timesheets
RescueTime Timesheets makes it easy to track your projects, generate timesheets, and create detailed reports for clients or managers.
RescueTime Focus
RescueTime
Focus
The time tracking software you need to stay focused and productive. Bundle with Timesheets for the best deal on tracking projects that’s automatic, accurate, and simple.
Solo Focus
Solo
Focus
Stay in control of your attention with Focus Sessions. Block distracting websites, apps, and even email or chat when it’s time to work on important tasks.
Set goals and get smart alerts that put you back on track before distractions can take over.
Detailed reports reveal patterns in your habits, so you can make smarter decisions and spend more time on impactful work.
Learn More
Learn More
Team Focus
Team
Focus
RescueTime Timesheets
RescueTime
Timesheets
Track projects, clients, and billable hours with RescueTime Timesheets. No timers, spreadsheets, or guesswork required.
Solo Timesheets
Solo
Timesheets
Timesheets
automatically logs your time by project, client, and task, generating accurate timesheets without manual entry.
Filter reports to create invoices for clients. Or use the calendar view to see your entire day or week at a glance.
Spot roadblocks, balance your workload, and make confident decisions about how you spend your time.
Learn More
Learn More
Team Timesheets
Team
Timesheets
Trusted and loved by millions
Trusted and loved by millions
Two tools, one app—Choose
Focus
for personal productivity or bundle with
Timesheets
for the best deal on our time tracking software.
15+
15+
years in business
years in business
2 million+
2 million+
users
users
100k+
100k+
monthly blog readers
monthly blog readers
3 billion
3 billion
hours logged
hours logged
As an entrepreneur, you need to work efficiently. RescueTime monitors what you do and where you are wasting time.
Neil Patel
Co-Founder of KISSmetrics
I started using RescueTime and I was absolutely shocked by what I saw. I started making changes immediately and experienced big improvements within weeks.
Colleen Doran
NYT bestselling cartoonist
You’ll discover things about yourself that will make you wonder how you ever got any work done without RescueTime.
Alexis Ohanian
Founder of Reddit
The time tracker built for real teamwork
The time tracker built for real teamwork
Set the stage for success:
Focus
for app & website tracking and
Timesheets
to automate project tracking and timesheets.
Freelancers & Soloprenuers
Freelancers & Soloprenuers
Health Care & Telehealth
Health Care & Telehealth
Architects & Engineers
Architects & Engineers
Law Firms
Law Firms
Designers & Creatives
Designers & Creatives
Remote & Hybrid Teams
Remote & Hybrid Teams
Marketing & Project Managers
Marketing & Project Managers
Finance & Accounting
Finance & Accounting
Software Developers & Tech
Software Developers & Tech
For freelancers & solopreneurs
For freelancers & solopreneurs
Stop guessing where your time goes. RescueTime tracks every project, client, and task automatically, so you can see exactly what’s profitable and what’s not.
Set goals, block distractions, and get reports that make invoicing simple. Our tools help you build a sustainable, balanced schedule and deliver work to your clients on time.
Solo
Team
Focus
popular features
Distraction Blocking
Work Category Reports
Goals & Alerts
Productivity Reports
Timesheets
popular features
Offline Work Entry
Billable Rates for Invoicing
Client Reports
Project Targets
View Pricing Plans
View Pricing Plans
Demo For Teams
Demo For Teams
Why RescueTime?
Why
RescueTime
?
Only RescueTime
does it all
- improve your focus and automate your time tracking.
Try For Free
Try For Free
RescueTime
Toggl
TimeDoctor
Clockify
memtime
Timely
Focus
Focus
Automatic Time Tracking
Website & Application Blocking
Personalized Goals & Alerts
Productivity Reports
Offline Activity Entry
Timesheets
Timesheets
‘Autocompletion’ Timesheet
Billable Time per Project
Automatic Project Tracking
Team Time Tracking
Team Calendar
How does RescueTime work?
How does
RescueTime
work?
RescueTime runs in the background, automatically tracking time spent on apps and websites.
Effortless time tracking
Personalized goals & alerts
Website & application blocking
Automated timesheets
FAQ
FAQ
Do I need to install the RescueTime app to track my activity?
Do I need to install the RescueTime app to track my activity?
Do new users get a free trial?
Do new users get a free trial?
Does my activity data stay private?
Does my activity data stay private?
Can I cancel my subscription at any time?
Can I cancel my subscription at any time?
Less busywork, more meaningful work.
Less busywork, more meaningful work.
Focus on what matters most with RescueTime’s automatic time tracking, website & app blocking, and productivity insights.
View Pricing Plans
View Pricing Plans
Demo For Teams
Demo For Teams
Product
Sign Up
Sign Up
Sign In
Sign In
iOS
iOS
Support
Help
Help
Security
Security
Privacy
Privacy
For Developers
For Developers
Terms of Service
Terms of Service
Company
Contact Us
Contact Us
Resources
Blog
Blog
Community
Community
System Status
System Status
Take back control of your Time
Join our emailing list
Subscribe
Cookies help us deliver our services. By using our services, you agree to our use of cookies.
OK
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Take Control of Your Time: Automatic time tracking Take Control of Your Time: Automatic time tracking with RescueTime! — Personal...
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DXP4800PLUS-B5F8
Inbox (69) - [EMAIL] - Gmail
West DXP4800PLUS-B5F8
Inbox (69) - [EMAIL] - Gmail
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Screenpipe — Archive
Screenpipe — Archive
[IP_ADDRESS]:8768/
[IP_ADDRESS]:8768/
Today's Deals
Today's Deals
Shameless • HBO Max
Shameless • HBO Max
install screenpipe - screenpipe docs
install screenpipe - screenpipe docs
New Tab
New Tab
Screenpipe — Archive
Screenpipe — Archive
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Claude Platform
Claude Platform
rescue time detailed overview - Google Search
rescue time detailed overview - Google Search
Take Control of Your Time: Automatic time tracking with RescueTime!
Mute tab
Take Control of Your Time: Automatic time tracking with RescueTime!
Close tab
how would I use screenpipe effectively - Google Search
how would I use screenpipe effectively - Google Search
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Track your time. Transform how you spend it.
Track your time.
Transform how
you spend it.
RescueTime delivers
two tools
with one powerful app: RescueTime
Focus
, to improve concentration and automatically track time spent on apps and websites, and RescueTime
Timesheets
, to automate tracking time by client, project, or task.
Try For Free
Try For Free
See How It Works
See How It Works
PC MAG EDITOR’S CHOICE
“RescueTime is a rare five-star product and one of the best productivity tools we’ve ever tested.”
RescueTime Productivity Suite
RescueTime
Productivity Suite
RescueTime is the only time tracking software that powers
two tools
for productivity. Take control of your habits and manage distractions with RescueTime
Focus
. Add
Timesheets
to automate project tracking and generate timesheets, reports for clients, and more.
RescueTime Focus
RescueTime
Focus
Track websites & apps automatically, set goals, create alerts, and block distractions. Take personal productivity to a new level with RescueTime Focus.
RescueTime Timesheets
RescueTime
Timesheets
RescueTime Timesheets makes it easy to track your projects, generate timesheets, and create detailed reports for clients or managers.
RescueTime Focus
RescueTime
Focus
The time tracking software you need to stay focused and productive. Bundle with Timesheets for the best deal on tracking projects that’s automatic, accurate, and simple.
Solo Focus
Solo
Focus
Stay in control of your attention with Focus Sessions. Block distracting websites, apps, and even email or chat when it’s time to work on important tasks.
Set goals and get smart alerts that put you back on track before distractions can take over.
Detailed reports reveal patterns in your habits, so you can make smarter decisions and spend more time on impactful work.
Learn More
Learn More
Team Focus
Team
Focus
RescueTime Timesheets
RescueTime
Timesheets
Track projects, clients, and billable hours with RescueTime Timesheets. No timers, spreadsheets, or guesswork required.
Solo Timesheets
Solo
Timesheets
Timesheets
automatically logs your time by project, client, and task, generating accurate timesheets without manual entry.
Filter reports to create invoices for clients. Or use the calendar view to see your entire day or week at a glance.
Spot roadblocks, balance your workload, and make confident decisions about how you spend your time.
Learn More
Learn More
Team Timesheets
Team
Timesheets
Trusted and loved by millions
Trusted and loved by millions
Two tools, one app—Choose
Focus
for personal productivity or bundle with
Timesheets
for the best deal on our time tracking software.
15+
15+
years in business
years in business
2 million+
2 million+
users
users
100k+
100k+
monthly blog readers
monthly blog readers
3 billion
3 billion
hours logged
hours logged
As an entrepreneur, you need to work efficiently. RescueTime monitors what you do and where you are wasting time.
Neil Patel
Co-Founder of KISSmetrics
I started using RescueTime and I was absolutely shocked by what I saw. I started making changes immediately and experienced big improvements within weeks.
Colleen Doran
NYT bestselling cartoonist
You’ll discover things about yourself that will make you wonder how you ever got any work done without RescueTime.
Alexis Ohanian
Founder of Reddit
The time tracker built for real teamwork
The time tracker built for real teamwork
Set the stage for success:
Focus
for app & website tracking and
Timesheets
to automate project tracking and timesheets.
Freelancers & Soloprenuers
Freelancers & Soloprenuers
Health Care & Telehealth
Health Care & Telehealth
Architects & Engineers
Architects & Engineers
Law Firms
Law Firms
Designers & Creatives
Designers & Creatives
Remote & Hybrid Teams
Remote & Hybrid Teams
Marketing & Project Managers
Marketing & Project Managers
Finance & Accounting
Finance & Accounting
Software Developers & Tech
Software Developers & Tech
For freelancers & solopreneurs
For freelancers & solopreneurs
Stop guessing where your time goes. RescueTime tracks every project, client, and task automatically, so you can see exactly what’s profitable and what’s not.
Set goals, block distractions, and get reports that make invoicing simple. Our tools help you build a sustainable, balanced schedule and deliver work to your clients on time.
Solo
Team
Focus
popular features
Distraction Blocking
Work Category Reports
Goals & Alerts
Productivity Reports
Timesheets
popular features
Offline Work Entry
Billable Rates for Invoicing
Client Reports
Project Targets
View Pricing Plans
View Pricing Plans
Demo For Teams
Demo For Teams
Why RescueTime?
Why
RescueTime
?
Only RescueTime
does it all
- improve your focus and automate your time tracking.
Try For Free
Try For Free
RescueTime
Toggl
TimeDoctor
Clockify
memtime
Timely
Focus
Focus
Automatic Time Tracking
Website & Application Blocking
Personalized Goals & Alerts
Productivity Reports
Offline Activity Entry
Timesheets
Timesheets
‘Autocompletion’ Timesheet
Billable Time per Project
Automatic Project Tracking
Team Time Tracking
Team Calendar
How does RescueTime work?
How does
RescueTime
work?
RescueTime runs in the background, automatically tracking time spent on apps and websites.
Effortless time tracking
Personalized goals & alerts
Website & application blocking
Automated timesheets
FAQ
FAQ
Do I need to install the RescueTime app to track my activity?
Do I need to install the RescueTime app to track my activity?
Do new users get a free trial?
Do new users get a free trial?
Does my activity data stay private?
Does my activity data stay private?
Can I cancel my subscription at any time?
Can I cancel my subscription at any time?
Less busywork, more meaningful work.
Less busywork, more meaningful work.
Focus on what matters most with RescueTime’s automatic time tracking, website & app blocking, and productivity insights.
View Pricing Plans
View Pricing Plans
Demo For Teams
Demo For Teams
Product
Sign Up
Sign Up
Sign In
Sign In
iOS
iOS
Support
Help
Help
Security
Security
Privacy
Privacy
For Developers
For Developers
Terms of Service
Terms of Service
Company
Contact Us
Contact Us
Resources
Blog
Blog
Community
Community
System Status
System Status
Take back control of your Time
Join our emailing list
Subscribe
Cookies help us deliver our services. By using our services, you agree to our use of cookies.
OK
Show player controls
protected by
reCAPTCHA
Help
Help...
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DXP4800PLUS-B5F8
Inbox (69) - [EMAIL] - Gmail
West DXP4800PLUS-B5F8
Inbox (69) - [EMAIL] - Gmail
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
Western Digital Red Plus 3.5 6TB 5400rpm 256MB SATA3 (WD60EFPX) от 241,72 € (472,76 лв.) Вътрешен хард диск Western Digital - Pazaruvaj.com
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Screenpipe — Archive
Screenpipe — Archive
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install screenpipe - screenpipe docs
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Screenpipe — Archive
Screenpipe — Archive
SQLite Web: db.sqlite
SQLite Web: db.sqlite
Claude Platform
Claude Platform
rescue time detailed overview - Google Search
rescue time detailed overview - Google Search
Take Control of Your Time: Automatic time tracking with RescueTime!
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Track your time. Transform how you spend it.
Track your time.
Transform how
you spend it.
RescueTime delivers
two tools
with one powerful app: RescueTime
Focus
, to improve concentration and automatically track time spent on apps and websites, and RescueTime
Timesheets
, to automate tracking time by client, project, or task.
Try For Free
Try For Free
See How It Works
See How It Works
PC MAG EDITOR’S CHOICE
“RescueTime is a rare five-star product and one of the best productivity tools we’ve ever tested.”
RescueTime Productivity Suite
RescueTime
Productivity Suite
RescueTime is the only time tracking software that powers
two tools
for productivity. Take control of your habits and manage distractions with RescueTime
Focus
. Add
Timesheets
to automate project tracking and generate timesheets, reports for clients, and more.
RescueTime Focus
RescueTime
Focus
Track websites & apps automatically, set goals, create alerts, and block distractions. Take personal productivity to a new level with RescueTime Focus.
RescueTime Timesheets
RescueTime
Timesheets
RescueTime Timesheets makes it easy to track your projects, generate timesheets, and create detailed reports for clients or managers.
RescueTime Focus
RescueTime
Focus
The time tracking software you need to stay focused and productive. Bundle with Timesheets for the best deal on tracking projects that’s automatic, accurate, and simple.
Solo Focus
Solo
Focus
Stay in control of your attention with Focus Sessions. Block distracting websites, apps, and even email or chat when it’s time to work on important tasks.
Set goals and get smart alerts that put you back on track before distractions can take over.
Detailed reports reveal patterns in your habits, so you can make smarter decisions and spend more time on impactful work.
Learn More
Learn More
Team Focus
Team
Focus
RescueTime Timesheets
RescueTime
Timesheets
Track projects, clients, and billable hours with RescueTime Timesheets. No timers, spreadsheets, or guesswork required.
Solo Timesheets
Solo
Timesheets
Timesheets
automatically logs your time by project, client, and task, generating accurate timesheets without manual entry.
Filter reports to create invoices for clients. Or use the calendar view to see your entire day or week at a glance.
Spot roadblocks, balance your workload, and make confident decisions about how you spend your time.
Learn More
Learn More
Team Timesheets
Team
Timesheets
Trusted and loved by millions
Trusted and loved by millions
Two tools, one app—Choose
Focus
for personal productivity or bundle with
Timesheets
for the best deal on our time tracking software.
15+
15+
years in business
years in business
2 million+
2 million+
users
users
100k+
100k+
monthly blog readers
monthly blog readers
3 billion
3 billion
hours logged
hours logged
As an entrepreneur, you need to work efficiently. RescueTime monitors what you do and where you are wasting time.
Neil Patel
Co-Founder of KISSmetrics
I started using RescueTime and I was absolutely shocked by what I saw. I started making changes immediately and experienced big improvements within weeks.
Colleen Doran
NYT bestselling cartoonist
You’ll discover things about yourself that will make you wonder how you ever got any work done without RescueTime.
Alexis Ohanian
Founder of Reddit
The time tracker built for real teamwork
The time tracker built for real teamwork
Set the stage for success:
Focus
for app & website tracking and
Timesheets
to automate project tracking and timesheets.
Freelancers & Soloprenuers
Freelancers & Soloprenuers
Health Care & Telehealth
Health Care & Telehealth
Architects & Engineers
Architects & Engineers
Law Firms
Law Firms
Designers & Creatives
Designers & Creatives
Remote & Hybrid Teams
Remote & Hybrid Teams
Marketing & Project Managers
Marketing & Project Managers
Finance & Accounting
Finance & Accounting
Software Developers & Tech
Software Developers & Tech
For freelancers & solopreneurs
For freelancers & solopreneurs
Stop guessing where your time goes. RescueTime tracks every project, client, and task automatically, so you can see exactly what’s profitable and what’s not.
Set goals, block distractions, and get reports that make invoicing simple. Our tools help you build a sustainable, balanced schedule and deliver work to your clients on time.
Solo
Team
Focus
popular features
Distraction Blocking
Work Category Reports
Goals & Alerts
Productivity Reports
Timesheets
popular features
Offline Work Entry
Billable Rates for Invoicing
Client Reports
Project Targets
View Pricing Plans
View Pricing Plans
Demo For Teams
Demo For Teams
Why RescueTime?
Why
RescueTime
?
Only RescueTime
does it all
- improve your focus and automate your time tracking.
Try For Free
Try For Free
RescueTime
Toggl
TimeDoctor
Clockify
memtime
Timely
Focus
Focus
Automatic Time Tracking
Website & Application Blocking
Personalized Goals & Alerts
Productivity Reports
Offline Activity Entry
Timesheets
Timesheets
‘Autocompletion’ Timesheet
Billable Time per Project
Automatic Project Tracking
Team Time Tracking
Team Calendar
How does RescueTime work?
How does
RescueTime
work?
RescueTime runs in the background, automatically tracking time spent on apps and websites.
Effortless time tracking
Personalized goals & alerts
Website & application blocking
Automated timesheets
FAQ
FAQ
Do I need to install the RescueTime app to track my activity?
Do I need to install the RescueTime app to track my activity?
Do new users get a free trial?
Do new users get a free trial?
Does my activity data stay private?
Does my activity data stay private?
Can I cancel my subscription at any time?
Can I cancel my subscription at any time?
Less busywork, more meaningful work.
Less busywork, more meaningful work.
Focus on what matters most with RescueTime’s automatic time tracking, website & app blocking, and productivity insights.
View Pricing Plans
View Pricing Plans
Demo For Teams
Demo For Teams
Product
Sign Up
Sign Up
Sign In
Sign In
iOS
iOS
Support
Help
Help
Security
Security
Privacy
Privacy
For Developers
For Developers
Terms of Service
Terms of Service
Company
Contact Us
Contact Us
Resources
Blog
Blog
Community
Community
System Status
System Status
Take back control of your Time
Join our emailing list
Subscribe
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✳ Build full day activity summary from Screenpipe
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⏺ Bash(for ticket in "JY-20676" |